Operations Team Lead, GSF Prime Now FC

Amazon Inc.; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon Inc. Bengaluru seeks an Operations Team Lead to coordinate daily inbound and outbound operations across receiving, processing, and dispatch.

You will manage a team, optimize workflows, and ensure accuracy, timely execution, and high service levels in a fast-paced fulfillment environment. The role requires strong leadership, problem-solving, and organizational skills, plus a Bachelor's degree and 1+ years in warehousing, logistics, or manufacturing.

Qualifications

• Bachelor's degree required.
• 1+ years in warehousing, logistics or manufacturing.
• Fluent in English (written and spoken).
• Experience with MS Office and Excel.

Responsibilities

• Supervise inbound activities such as receiving, inventory verification, and storage, and outbound operations including order processing, packing, and shipping.
• Train and mentor team members, monitor performance, resolve operational issues, and drive continuous improvement.
• Collaborate with cross-functional teams to optimize workflows and ensure safety, quality, and KPI adherence.

Skills

Team leadership

MS Office

Excel

English fluency

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution. This role involves managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.

Key job responsibilities

The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution. This role involves managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.

Key responsibilities include supervising inbound activities such as receiving, inventory verification, and storage, as well as outbound operations including order processing, packing, and shipping. The Team Lead ensures compliance with company policies, safety standards, and quality requirements while meeting operational KPIs and deadlines.

The role also involves training and mentoring team members, monitoring performance, resolving operational issues, and collaborating with cross-functional teams to improve processes and drive continuous improvement. Strong leadership, problem-solving, and organizational skills are essential for success in this position.

A day in the life

Oversee daily inbound and outbound operations by managing team performance, assigning tasks, and ensuring timely and accurate processing of goods.

Monitor KPIs, inventory, and workflows to maintain service levels, resolve issues, and ensure compliance with safety and operational standards.

Drive team development and continuous improvement through training, reporting, and process optimization initiatives.

About the team

GSF Prime Now FC - VAR in India focuses on ultra-fast delivery of daily essentials, enabling customers to receive orders within minutes through a network of local fulfillment hubs.

It leverages advanced technology, real‑time inventory management, and efficient logistics to ensure speed, accuracy, and convenience.

This model enhances customer experience while creating a dynamic, high‑paced work environment focused on operational excellence and innovation.

Basic Qualifications

• 1+ years of customer‑facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience in customer‑facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.