Team Lead – HR Business Partner

Carrerlift; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Zouk is seeking an HR partner to work as an HR business partner for business teams while overseeing HR operations, workforce analytics and organisational culture. The role involves guiding team members and advising leaders on workforce requirements and changes.

The position requires an MBA in HR and 3–4 years of experience in HR operations, payroll, compliance and employee relations. Based at the Mumbai head office with visits to retail stores, you will report to the Head of HR and support

Qualifications

• MBA specializing in Human Resources from a recognised business school.
• 3–4 years of experience covering HR operations and business partnering, including payroll, compliance and employee relations.
• Familiarity with Indian labour laws, HRMS platforms and statutory employment requirements.
• Strong Excel or Google Sheets skills for reporting, workforce analysis and operational tracking.
• Ability to advise managers, manage confidential matters and work directly with business leadership.

Responsibilities

• Advise business leaders on workforce requirements, reporting structures, employee performance and organisational changes.
• Coordinate performance evaluations and support recommendations concerning compensation, promotions and employee development.
• Help managers address employee concerns, grievances, performance issues and retention risks.
• Oversee onboarding, employment documentation, exits, payroll inputs and final settlements.
• Manage statutory HR requirements involving PF, ESIC, PT, LWF, TDS, POSH and applicable labour regulations.
• Maintain HRMS processes, employee records, HR policies and data privacy controls.
• Create dashboards covering attrition, workforce expenses, staffing requirements and employee-related trends.
• Coordinate staffing analysis with Finance and support workforce planning for retail stores.
• Organise employee engagement activities, leadership communications, surveys and workplace culture initiatives.
• Support employee feedback programmes and communicate concerns or trends to senior management.

Skills

HR operations

Payroll

Compliance

Employee relations

Excel/Google Sheets

People management

Education

MBA in Human Resources

Tools

HRMS platforms

Job description

About the company

• Zouk sells vegan lifestyle products through direct-to-consumer channels, e-commerce marketplaces and retail outlets across India.

About the role

• Work as an HR partner for business teams while overseeing HR operations, workforce analytics and organisational culture.
• Collaborate with the Head of HR and guide team members responsible for supporting people-related activities.

What you'll do

• Advise business leaders on workforce requirements, reporting structures, employee performance and organisational changes.
• Coordinate performance evaluations and support recommendations concerning compensation, promotions and employee development.
• Help managers address employee concerns, grievances, performance issues and retention risks.
• Oversee onboarding, employment documentation, exits, payroll inputs and final settlements.
• Manage statutory HR requirements involving PF, ESIC, PT, LWF, TDS, POSH and applicable labour regulations.
• Maintain HRMS processes, employee records, HR policies and data privacy controls.
• Create dashboards covering attrition, workforce expenses, staffing requirements and employee-related trends.
• Coordinate staffing analysis with Finance and support workforce planning for retail stores.
• Organise employee engagement activities, leadership communications, surveys and workplace culture initiatives.
• Support employee feedback programmes and communicate concerns or trends to senior management.

What we're looking for

• MBA specialising in Human Resources from a recognised business school.
• 3-4 years of experience covering HR operations and business partnering, including payroll, compliance and employee relations.
• Familiarity with Indian labour laws, HRMS platforms and statutory employment requirements.
• Strong Excel or Google Sheets skills for reporting, workforce analysis and operational tracking.
• Ability to advise managers, manage confidential matters and work directly with business leadership.

Good to have

• Previous experience with startups, D2C businesses or consumer brands.
• Familiarity with retail employees, store teams and people management across multiple business locations.

Good to know

• Based at the Mumbai head office, with regular visits to retail stores.
• Reports directly to the Head of HR and works with leaders from multiple business functions.