Team Lead | Counselling Inside Sales | Marathi - Bangalore

Physics Wallah Pvt. Ltd.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Physics Wallah Pvt. Ltd. is seeking a seasoned Academic Counselling Leader to scale our counselling operations in Bangalore.

You will manage a team of Academic Counsellors, drive admissions and revenue growth, and optimize conversion funnels while ensuring an exceptional student and parent experience. The role requires 5–10 years of relevant experience, MBA preferred, and strong CRM and MIS skills. You will collaborate with marketing and operations to enhance the student acquisition journey and

Qualifications

• Graduate or postgraduate; MBA preferred.
• 5–10 years in Academic Counselling, admissions, inside sales, or education sales.
• Proven experience leading and managing counselling or sales teams.
• Strong understanding of admission funnels, lead management, and conversion strategies.

Responsibilities

• Lead, mentor, and manage a team of Academic Counsellors to achieve admission and revenue targets.
• Develop and execute strategies to improve lead conversion, enrollment rates, and counseling effectiveness.
• Monitor team performance through defined KPIs and ensure business objectives.
• Drive admissions through management of inbound leads, outbound outreach, and walk-ins.
• Conduct regular training, coaching, and performance reviews to enhance productivity.
• Collaborate with marketing, academic, and operations teams to improve the student journey.
• Analyze admission data, conversion metrics, and market trends to identify growth opportunities.
• Ensure accurate CRM usage, reporting, and pipeline management across the team.
• Resolve escalations from students and parents maintaining high-quality counselling.
• Build and implement scalable counselling processes and best practices

Skills

Team leadership

Admissions & revenue growth

Sales strategy

CRM systems

MIS & reporting

Excel

Student recruitment

Education

MBA preferred

Tools

CRM systems

Microsoft Excel

Job description

AM Academic Counselling || Marathi || Bangalore

Languages Known-Marathi language

Location: Bangalore (Work from Office)

Employment Type: Full-time

About Physics Wallah (PW)

Physics Wallah (PW) is one of India's leading EdTech companies, dedicated to making quality education affordable and accessible for every student. With a strong presence across online and offline learning, PW offers preparation programs for JEE, NEET, UPSC, GATE, CA, and various government examinations. Our mission is to empower students through innovative learning solutions, expert faculty, and technology-driven education.

Role Overview

We are looking for a highly driven and experienced leader in academic counselling to lead and scale our counselling operations. The role will be responsible for managing counseling teams, driving admissions and revenue growth, optimizing conversion funnels, and ensuring an exceptional student and parent experience.

Key Responsibilities

• Lead, mentor, and manage a team of Academic Counsellors to achieve admission and revenue targets.
• Develop and execute strategies to improve lead conversion, enrollment rates, and overall counseling effectiveness.
• Monitor team performance through defined KPIs and ensure achievement of business objectives.
• Drive admissions through effective management of inbound leads, outbound outreach, and walk-in inquiries.
• Conduct regular training, coaching, and performance reviews to enhance team productivity.
• Collaborate with marketing, academic, and operations teams to improve the student acquisition journey.
• Analyze admission data, conversion metrics, and market trends to identify opportunities for growth.
• Ensure accurate CRM usage, reporting, and pipeline management across the team.
• Resolve escalations from students and parents while maintaining a high-quality counselling experience.
• Build and implement scalable counselling processes and best practices

Preferred Candidate Profile

• Graduate or Postgraduate in any discipline; MBA preferred.
• 510 years of experience in Academic Counselling, Admissions, Inside Sales, or Education Sales.
• Proven experience in leading and managing counselling or sales teams.
• Strong understanding of admission funnels, lead management, and conversion strategies.
• Demonstrated track record of achieving and exceeding revenue and admission targets.
• Excellent stakeholder management, team leadership, and people development skills.
• Strong analytical mindset with experience in MIS, reporting, and performance tracking.
• Proficiency in CRM systems and Microsoft Excel.
• Experience in EdTech, Education, Coaching Institutes, or Student Recruitment will be preferred.

Key Competencies

• Team Leadership & People Management
• Admissions & Revenue Growth
• Sales Strategy & Conversion Optimization
• Stakeholder Management
• Process Improvement & Operational Excellence
• Data Analysis & Reporting
• Student-Centric Approach