Team Lead - BPO

Mantle Solutions; Ernakulam; Vor Ort; INR 1.500.000 - 2.300.000; Vollzeit

Zusammenfassung

Mantle Solutions in India is seeking a seasoned procurement leader to oversee the Buying team, drive daily operations, and ensure KPI achievement. You will define roles, prioritize workloads, and ensure timely completion of activities while adhering to company policies.

You will monitor productivity, coach staff, review purchase documents, maintain SAP data, and collaborate with internal stakeholders. The role emphasizes process improvements and a culture of continuous improvement and engagement.

Qualifikationen

• Master's degree in Business Administration, Supply Chain Management, Procurement, Commerce, or related field.
• 6–8 years of experience in procurement, buying, or supply chain operations.
• Minimum 2 years of experience in a team leadership or supervisory role.
• Experience working with ERP systems, preferably SAP.

Aufgaben

• Lead and support the Buying team to ensure smooth day-to-day operations, timely completion of buying activities, achievement of KPIs, and adherence to company policies and procedures.
• Define responsibilities, prioritize workloads, and guide team members to ensure tasks are completed accurately and within the timelines.
• Oversee daily buying operations, including purchase request processing, purchase order creation, follow-ups, and preparation of buying-related reports.
• Provide hands-on support to the team in reviewing purchase-related documents, maintaining SAP data, resolving operational issues, and ensuring the accuracy of buying reports.
• Monitor team productivity, turnaround times, and work quality, while identifying opportunities to improve efficiency and service standards.
• Coach and develop team members through regular training, mentoring, and performance feedback to help them grow professionally.
• Facilitate team meetings, communicate business updates, and maintain effective coordination with internal stakeholders and management.
• Drive process improvements, promote best practices, and encourage a culture of continuous improvement within the team.
• Foster a positive, collaborative, and motivating work environment that encourages teamwork, accountability, and employee engagement.

Kenntnisse

Procurement operations

Leadership

Planning and prioritization

Analytical thinking

SAP proficiency

Stakeholder management

Ausbildung

MBA in Supply Chain / related field

6-8 years experience in procurement/supply chain

Tools

SAP

Jobbeschreibung

Qualifications & Experience

• Master's Degree in Business Administration, Supply Chain Management, Procurement, Commerce, or a related field.
• 6-8 years of experience in procurement, buying, or supply chain operations.
• Minimum 2 years of experience in a team leadership or supervisory role.
• Experience working with ERP systems, preferably SAP

Job Summary

• Lead and support the Buying team to ensure smooth day-to-day operations, timely completion of buying activities, achievement of KPIs, and adherence to company policies and procedures.
• Define responsibilities, prioritize workloads, and guide team members to ensure tasks are completed accurately and within the timelines.
• Oversee daily buying operations, including purchase request processing, purchase order creation, follow-ups, and preparation of buying-related reports.
• Provide hands‑on support to the team in reviewing purchase‑related documents, maintaining SAP data, resolving operational issues, and ensuring the accuracy of buying reports.
• Monitor team productivity, turnaround times, and work quality, while identifying opportunities to improve efficiency and service standards.
• Coach and develop team members through regular training, mentoring, and performance feedback to help them grow professionally.
• Facilitate team meetings, communicate business updates, and maintain effective coordination with internal stakeholders and management.
• Drive process improvements, promote best practices, and encourage a culture of continuous improvement within the team.
• Foster a positive, collaborative, and motivating work environment that encourages teamwork, accountability, and employee engagement.

Required Skills & Competencies

• Strong procurement and buying operations knowledge.
• Leadership and people management skills.
• Excellent planning, prioritization, and organizational abilities.
• Strong analytical and problem‑solving skills.
• Proficiency in SAP and Microsoft Office applications.
• Effective communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Continuous improvement mindset with strong attention to detail.