Talent Acquisition Specialist || Account Manager
Position Summary
The Procurement Operations & Master Data Management role is responsible for ensuring smooth procurement processes, accurate supplier onboarding, and robust SAP master data governance across the organization. This position will support day-to-day purchasing activities, maintain high-quality vendor and material master data, drive process standardisation, and collaborate with internal and external stakeholders to ensure timely and compliant procurement operations.
Key Responsibilities
1. Procurement Operations
- Manage end-to-end purchase requisition and purchase order (PO) processes.
- Ensure timely creation, modification, and approval of POs in ERP systems (SAP).
- Coordinate with business units to validate requirements, specifications, and vendor details.
- Monitor open POs, follow up with suppliers for order confirmations, delivery schedules, and fulfilment.
- Support procurement team in sourcing activities, quotation analysis, and vendor negotiations (as required).
- Resolve operational issues related to pricing discrepancies, delivery delays, GRN issues, or invoice mismatches.
- Ensure compliance with procurement policies, SLAs, and audit requirements.
2. Master Data Management (MDM)
- Create, maintain, and update vendor master data, material master data, and service master records.
- Ensure data accuracy, completeness, and compliance with internal governance standards.
- Perform periodic data cleansing, validation, and deduplication.
- Work closely with finance, AP, legal, and procurement teams to ensure correct supplier onboarding documentation.
- Maintain catalogue data, pricing conditions, UNSPSC classification, and material attributes.
- Support system integrations, data migration, and ERP enhancement projects.
- Generate and maintain reports and dashboards related to master data and procurement KPIs.
3. Compliance & Process Governance
- Ensure adherence to procurement policy, internal controls, and compliance.
- Support audit activities by providing accurate documentation and transaction history.
- Identify inefficiencies in master data processes and recommend improvements.
- Maintain documentation: SOPs, workflows, and process maps.
- Act as a central point of contact for internal teams regarding procurement queries.
- Coordinate with suppliers for onboarding, data updates, PO acknowledgments, and issue resolution.
- Build strong working relationships with cross-functional teams (Finance, Legal, IT, Operations).
Required Skills & Qualifications
- Bachelor’s degree in supply chain, Business Administration, Commerce, or related field.
- 4–7 years of experience in procurement operations or master data management.
- Strong understanding of P2P (Procure-to-Pay) processes.
- Hands‑on experience with ERP systems — SAP, Oracle, Ariba, Coupa etc.
- Excellent attention to detail, analytical mindset, and data accuracy discipline.
- Strong communication and stakeholder management skills.
- Ability to work in a fast‑paced, deadline‑driven environment.
- Proficiency in MS Excel (VLOOKUP, Pivot Tables, data analytics).
Preferred Qualifications
- Experience in global procurement operations or shared services environment.
- Knowledge of supplier compliance requirements (KYC, tax documents, banking validations).
- Exposure to data governance frameworks and procurement analytics tools.
- Experience with automation/optimisation of P2P processes (RPA, workflow tools).
- Ability to manage multiple priorities.