Team Lead AMXL FC

Amazon Inc.; Chennai; On-site; INR 500,000 - 900,000; Full time

Job summary

Amazon is seeking a Team Lead for its Delivery Center in Chennai, India. You will supervise shift operations, support the DC manager in performance management, and help drive the operational plan to meet customer delivery goals.

Ideal candidates have strong leadership and communication skills, fluency in English, and experience with Microsoft Office and Excel. Prior warehousing/logistics experience is preferred.

Qualifications

• Bachelor's degree required.
• Fluent in English (speaking, writing & reading).
• Experience with Microsoft Office products and applications.
• Experience with Excel.

Responsibilities

• Oversee shift operations at Delivery Centers.
• Support DC manager in performance management.
• Drive the operational plan and drive process improvements.
• Lead and develop the delivery center team to meet objectives.

Skills

Leadership

Communication

Customer service

Ownership

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Job Description:

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead

Essential Skills

• Strong leadership capabilities and people management skills
• Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
• Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
• High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
• Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Basic Qualifications

• Basic Qualifications:- Bachelors degree
• - Speak, write, and read fluently in English
• - Experience with Microsoft Office products and applications
• - Experience with Excel

Preferred Qualifications

• Preferred Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.