Team Lead Academic Operations

Elance Learning; Kozhikode district; On-site; INR 600,000 - 900,000; Full time

Job summary

Elance Learning is a fast-growing EdTech organization delivering professional education and career-focused learning solutions in India. We seek an experienced Academic Operations Lead to manage day-to-day activities and ensure calendar adherence, while directing the Central Academic Operations team.

You will coordinate batch planning, class schedules, faculty allocation, and campus activities, partnering with multiple departments to deliver quality outcomes.

Qualifications

• Master’s Degree in Commerce, Education, Management, or a related field.
• 3–5 years of experience in Academic Operations, Teaching, Student Success, or Educational Management.
• Team leadership and people management
• Strong planning and coordination
• Excellent communication
• Problem-solving and decision-making
• Data analysis and reporting
• MS Excel/Google Sheets
• Multitasking and deadline management
• Stakeholder management
• Attention to detail

Responsibilities

• Manage day-to-day academic operations and ensure academic calendar adherence.
• Lead and monitor the Central Academic Operations team.
• Coordinate batch planning, class schedules, faculty allocation, and academic activities.
• Handle and monitor student academic queries, escalations, and pending requests.
• Coordinate examination-related activities and student requirements.
• Monitor faculty schedules, class hours, substitutions, and academic delivery.
• Prepare and analyse academic MIS reports and operational dashboards.
• Coordinate with Academic, Faculty, Student Support, Finance, HR, Examination, Materials, IT, and Campus teams.
• Identify operational issues and implement process improvements, SOPs, and tracking systems.
• Ensure data accuracy, documentation, compliance, and quality control.
• Escalate critical issues and provide regular updates and actionable reports to management.

Skills

Team leadership

Planning and coordination

Excellent communication

Problem-solving and decision-making

Data analysis and reporting

Multitasking and deadline management

Stakeholder management

Attention to detail

3–5 years of experience in AcademicOps

Education

Master’s Degree in Commerce, Education, Management, or related field

Tools

MS Excel/Google Sheets

Job description

About Elance Learning

Elance Learning is a fast-growing EdTech organization focused on delivering quality professional education and career-oriented learning solutions. We specialize in programs such as ACCA, CMA USA, and other professional courses, helping students build successful global careers through academic excellence, mentoring, and employability-focused learning.

• Manage day-to-day academic operations and ensure academic calendar adherence.
• Lead and monitor the Central Academic Operations team.
• Coordinate batch planning, class schedules, faculty allocation, and academic activities.
• Handle and monitor student academic queries, escalations, and pending requests.
• Coordinate examination-related activities and student requirements.
• Monitor faculty schedules, class hours, substitutions, and academic delivery.
• Prepare and analyse academic MIS reports and operational dashboards.
• Coordinate with Academic, Faculty, Student Support, Finance, HR, Examination, Materials, IT, and Campus teams.
• Identify operational issues and implement process improvements, SOPs, and tracking systems.
• Ensure data accuracy, documentation, compliance, and quality control.
• Escalate critical issues and provide regular updates and actionable reports to management.

About Elance Learning

Elance Learning is a fast-growing EdTech organization focused on delivering quality professional education and career-oriented learning solutions. We specialize in programs such as ACCA, CMA USA, and other professional courses, helping students build successful global careers through academic excellence, mentoring, and employability-focused learning.

Roles & Responsibilities

• Manage day-to-day academic operations and ensure academic calendar adherence.
• Lead and monitor the Central Academic Operations team.
• Coordinate batch planning, class schedules, faculty allocation, and academic activities.
• Handle and monitor student academic queries, escalations, and pending requests.
• Coordinate examination-related activities and student requirements.
• Monitor faculty schedules, class hours, substitutions, and academic delivery.
• Prepare and analyse academic MIS reports and operational dashboards.
• Coordinate with Academic, Faculty, Student Support, Finance, HR, Examination, Materials, IT, and Campus teams.
• Identify operational issues and implement process improvements, SOPs, and tracking systems.
• Ensure data accuracy, documentation, compliance, and quality control.
• Escalate critical issues and provide regular updates and actionable reports to management.

Required Skills & Qualifications

• Master’s Degree in Commerce, Education, Management, or a related field.
• 3–5 years of experience in Academic Operations, Teaching, Student Success, or Educational Management.
• Team leadership and people management
• Strong planning and coordination
• Excellent communication
• Problem-solving and decision-making
• Data analysis and reporting
• MS Excel/Google Sheets
• Multitasking and deadline management
• Stakeholder management
• Attention to detail