Team Lead Academic Operations

Keka Technologies Private Limited; Kozhikode district; On-site; INR 600,000 - 900,000; Full time

Job summary

Elance Learning is seeking an experienced Academic Operations leader to oversee day-to-day operations, calendar adherence, and the Central Academic Operations team. You will coordinate batch planning, schedules, and faculty allocation while handling student queries and examinations.

The role requires 3–5 years in Academic Operations or Educational Management, strong planning, data analysis, and leadership skills, with proficiency in MS Excel/Google Sheets.

Qualifications

• Master’s Degree in Commerce, Education, Management or related field.
• 3–5 years of experience in Academic Operations, Teaching, Student Success, or Educational Management.
• Team leadership and people management.
• Strong planning and coordination.
• Problem-solving and decision-making.
• Data analysis and reporting.
• MS Excel/Google Sheets.
• Multitasking and deadline management.

Responsibilities

• Manage day-to-day academic operations and ensure academic calendar adherence.
• Lead and monitor the Central Academic Operations team.
• Coordinate batch planning, class schedules, faculty allocation, and academic activities.
• Handle and monitor student academic queries, escalations, and pending requests.
• Coordinate examination-related activities and student requirements.
• Monitor faculty schedules, class hours, substitutions, and academic delivery.
• Prepare and analyse academic MIS reports and operational dashboards.
• Coordinate with Academic, Faculty, Student Support, Finance, HR, Examination, Materials, IT, and Campus teams.
• Identify operational issues and implement process improvements, SOPs, and tracking systems.
• Ensure data accuracy, documentation, compliance, and quality control.
• Escalate critical issues and provide regular updates and actionable reports to management.

Skills

MS Excel

Google Sheets

Leadership

Communication

Academic Operations

Team management

Education

Master’s Degree in Commerce, Education, Management

Job description

Elance Learning is a fast-growing EdTech organization focused on delivering quality professional education and career-oriented learning solutions. We specialize in programs such as ACCA, CMA USA, and other professional courses, helping students build successful global careers through academic excellence, mentoring, and employability-focused learning.

• Manage day-to-day academic operations and ensure academic calendar adherence.
• Lead and monitor the Central Academic Operations team.
• Coordinate batch planning, class schedules, faculty allocation, and academic activities.
• Handle and monitor student academic queries, escalations, and pending requests.
• Coordinate examination-related activities and student requirements.
• Monitor faculty schedules, class hours, substitutions, and academic delivery.
• Prepare and analyse academic MIS reports and operational dashboards.
• Coordinate with Academic, Faculty, Student Support, Finance, HR, Examination, Materials, IT, and Campus teams.
• Identify operational issues and implement process improvements, SOPs, and tracking systems.
• Ensure data accuracy, documentation, compliance, and quality control.
• Escalate critical issues and provide regular updates and actionable reports to management.

Required Skills & Qualifications

• Master’s Degree in Commerce, Education, Management, or a related field.
• 3–5 years of experience in Academic Operations, Teaching, Student Success, or Educational Management.
• Team leadership and people management
• Strong planning and coordination
• Problem-solving and decision-making
• Data analysis and reporting
• MS Excel/Google Sheets
• Multitasking and deadline management

Required Skills

MS Excel Leadership academics communication Academic Operations team management