Team Lead

Gus Education (India) Llp; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Medical insurance

Cab facilities

Generous leave policy

Job summary

GUS Education India (GEI) invites applications for the Timetabling Team Lead to manage academic scheduling within a university, develop timetables, coordinate room bookings, and align schedules with stakeholder needs.

The role emphasizes leadership, data-driven scheduling, process improvement, and collaboration with academic staff to optimize resources and student experience.

Qualifications

• Bachelor's degree in a related field.
• 8–12 years of experience in scheduling or timetabling roles preferred.
• Strong communication and organizational skills.
• Experience in higher education or a related field is preferred.

Responsibilities

• Oversee development and management of accurate timetables.
• Collaborate with department heads and stakeholders to gather scheduling needs.
• Manage timetable changes with minimal disruption.
• Ensure timetabling data is accurate and accessible to relevant parties.
• Lead and mentor timetable staff and manage performance.

Skills

Timetabling

Leadership

Data analysis

Scheduling

Communication

Stakeholder management

Organizational skills

Attention to detail

Education

Bachelor's degree in a related field

Tools

Timetabling software

Job description

• GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

Nature of The Job

• The Timetabling Team Lead manages and coordinates academic scheduling within a university. Key duties include developing and maintaining the academic timetable, managing staff workload, enhancing the student experience through improved timetables, coordinating operational tasks like room bookings and assessments, and supporting institutional initiatives to improve the timetabling system. The role demands strong organizational skills, attention to detail, and collaboration with university departments and stake holders.

JobPurpose

• To oversee scheduling by setting objectives, guiding the team, and ensuring effective communication. To develop and maintain schedules, resolve conflicts, and collaborate with departments to align schedules with organizational needs. The role involves analyzing data to optimize resources, using scheduling tools for accuracy, ensuring policy compliance, and providing regular reports. Continuous improvement and process optimization are key, requiring strong organizational, analytical, and leadership skills to manage multiple tasks and priorities efficiently.

Direct Reports

Associate Manager

Direct Reports

Team Lead

Associate Manager

Organizational Structure

Key Accountability

Actions

Timetable Planning and Coordination

• Oversee the development and management of accurate and efficient timetables that meet the needs of the organization.
• Collaborate with department heads, academic staff, or other stakeholders to gather input on scheduling needs and priorities.
• Manage timetable changes, ensuring minimal disruption to operations or stakeholder activities.
• To ensure the data held in the timetabling system is accurate, robust, and complete, and available to interested parties as required and in a timely manner.

Student & Staff Experience Enhancement

• To oversee the administration and recording of academic staff absences for sickness, holidays and other reasons, referring decisions to the Head of Tutors and liaising with the People team where they fall outside current University Policy or guidelines.
• Continuously seeking ways to improve the accuracy, format, and timely publication of timetables to enhance the student experience.
• Collaborating with departments, faculty, and other stakeholders to gather input, communicate changes, and ensure alignment with organizational goals.

Leadership and Management

• Lead, mentor, and manage the timetabling team, providing clear direction and support.
• Delegate tasks, manage team performance, and oversee training and development initiatives.
• Ensure that team goals align with organizational objectives and are achieved within set deadlines.
• Assisting in the recruitment, selection, and onboarding of new team members, ensuring the team has the right skills and capabilities to meet organizational needs.

Communication and Stakeholder Management

• Act as the primary point of contact for timetable-related queries and issues from internal and external stakeholders.
• Communicate timetable changes, updates, and relevant information to staff, students, or employees in a timely manner.
• Resolve scheduling conflicts or issues in coordination with relevant departments.

Data Analysis and Reporting

• Analyse timetable data to identify trends, inefficiencies, or potential areas for improvement.
• Prepare reports and metrics on timetabling performance, resource usage, and scheduling outcomes.
• Provide recommendations to senior management for process improvements or resource reallocation.

Operational Coordination

• Ensuring that timetabling is aligned with and informs other operational tasks such as room bookings, assessment scheduling, and the distribution of course materials.
• To promote and sustain a constructive, supportive, and friendly working relationship with all customers, external and internal, immediate, and senior management and other work colleagues.
• In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Associate Manager and Operational Managers.

Desired Profile

Qualification

• Bachelor's degree in a related field
• Overall, 8 - 12 years of experience
• Excellent oral and written communication
• Experience in higher education or a related field is preferred

Skills

• Excellent and effective oral and written communication and negotiation skills
• Accuracy and a high level of planning
• Able to deal with a high-pressure situation or conflict
• Analytical approach to problem solving
• Able to deal with high volumes of tasks simultaneously
• Excellent interpersonal skills and team working skills
• Organized with excellent prioritization skills
• Commitment to continual improvement

Relevant

Experience

• 1 plus years of Work force Management experience

GUS Values

• The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
• GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply
• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year.