Associate Manager - Scheduling

Gus Education (India) Llp; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Medical insurance

Cab facilities

Generous leave policy

Job summary

GUS Education India (GEI) invites applications for the Associate Manager – Timetabling. The role leads timetable planning, resource optimization, and stakeholder engagement across campuses, driving continuous improvement and excellence in scheduling while aligning with institutional goals.

You will provide leadership to Team Leads, standardize processes, and ensure high-quality service delivery, enhancing student and staff experience through effective scheduling solutions.

Qualifications

• Leadership experience in timetabling or scheduling
• Strong communication and stakeholder management skills
• Data-driven decision making and process improvement mindset

Responsibilities

• Oversee end-to-end timetabling across campuses and modes
• Lead timetabling team and coordinate with department heads
• Drive data-driven improvements and continuous process optimization
• Ensure timely, accurate timetable outputs and stakeholder satisfaction

Skills

Team leadership

Timetabling

Data analysis

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Tools

Timetable software

Job description

Workflow Management Systems Peopele Management

• GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.
• The Associate Manager – Timetabling is responsible for leading the end-to-end timetabling function, ensuring strategic alignment with institutional goals and operational excellence. The role involves overseeing timetable planning, resource optimization, stakeholder engagement, and continuous improvement initiatives across all the campuses and modes. Providing leadership support to Team Leads and the wider timetabling team, drives process standardization, ensures high-quality service delivery, and plays a key role in enhancing both student and staff experience through effective scheduling solutions.
• To provide strategic direction and operational oversight of timetable activities, ensuring efficient scheduling, optimal resource utilization, and alignment with academic and organizational priorities.
• To lead teams, manage stakeholder relationships, and drive continuous improvement through data-driven decision-making, innovation, and process optimization.
• To ensure delivery excellence by maintaining accuracy, compliance, and timeliness in all timetable outputs while supporting institutional growth and transformation initiatives.

Direct Reports

Associate Manager

Manager

Direct Reports

Associate Manager

Manager

Organizational Structure

Key Accountability

Actions

Timetable Planning and Coordination

Oversee the development and management of accurate and efficient timetables that meet the needs of the organization.

Collaborate with department heads, academic staff, or other stakeholders to gather input on scheduling needs and priorities.

Manage timetable changes, ensuring minimal disruption to operations or stakeholder activities.

• To ensure the data held in the timetable system is accurate, robust, and complete, and available to interested parties as required and in a timely manner.

Student & Staff Experience Enhancement

• To oversee the administration and recording of academic staff absences for sickness, holidays and other reasons, referring decisions to the Head of Tutors and liaising with the People team where they fall outside current University Policy or guidelines.
• Continuously seeking ways to improve the accuracy, format, and timely publication of timetables to enhance the student experience.
• Collaborating with departments, faculty, and other stakeholders to gather input, communicate changes, and ensure alignment with organizational goals.

Leadership and Management

• Lead, mentor, and manage the timetabling team, providing clear direction and support.
• Delegate tasks, manage team performance, and oversee training and development initiatives.
• Ensure that team goals align with organizational objectives and are achieved within set deadlines.
• Assisting in the recruitment, selection, and onboarding of new team members, ensuring the team has the right skills and capabilities to meet organizational needs.

Communication and Stakeholder Management

• Act as the primary point of contact for timetable-related queries and issues from internal and external stakeholders.
• Communicate timetable changes, updates, and relevant information to staff, students, or employees in a timely manner.
• Resolve scheduling conflicts or issues in coordination with relevant departments.

Data Analysis and Reporting

• Analyse timetable data to identify trends, inefficiencies, or potential areas for improvement.
• Prepare reports and metrics on timetabling performance, resource usage, and scheduling outcomes.
• Provide recommendations to senior management for process improvements or resource reallocation.

Operational Coordination

• Ensuring that timetabling is aligned with and informs other operational tasks such as room bookings, assessment scheduling, and the distribution of course materials.
• To promote and sustain a constructive, supportive, and friendly working relationship with all customers, external and internal, immediate, senior management and other work colleagues.
• In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Associate Manager and Operational Managers.
• Excellent oral and written communication
• Experience in higher education or a related field is preferred

Skills

• Excellent and effective oral and written communication and negotiation skills

Accuracy and a high level of planning

Able to deal with a high-pressure situation or conflict

Analytical approach to problem solving

Able to deal with high volumes of tasks simultaneously

Excellent interpersonal skills and team working skills

Organized with excellent prioritization skills

• Commitment to continual improvement

Relevant

Experience

1 plus years of Work force Management experience

GUS Values

• The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
• GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply
• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year.