Team Coach

Guardian Life; Chennai District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Guardian Life is seeking an experienced Team Coach for India to scale coaching practices across product teams and value streams in Chennai. The role focuses on promoting BTOM-aligned ways of working, delivering high-quality coaching, and improving cross-team collaboration and outcomes.

You will coach teams to adopt agile practices, drive delivery discipline, and support OKR achievement while collaborating with Product Owners and stakeholders to maintain alignment with product strategy.

Qualifications

• 9-10 years of experience in Scrum Master or Agile Coach roles
• Experience coaching agile teams in a scaled environment (SAFe, Scrum, Kanban)
• Ability to reinforce strong team habits and delivery discipline
• Proficiency with agile tooling (Jira, SPM) and best practices for team adoption
• Exposure to OKR development and outcome-based performance tracking
• Solid understanding of software development lifecycle and delivery
• Familiarity with product platform constructs is a plus
• Experience with CI/CD, DevOps practices and test automation
• Excellent facilitation, communication, and interpersonal skills
• Ability to align teams and stakeholders with product goals and OKRs

Responsibilities

• Coach product teams on agile practices to drive delivery discipline and predictability
• Provide 1:1 role-based coaching for Product Owners and team members to strengthen agile maturity
• Facilitate team ceremonies (planning, stand-ups, retrospectives) for alignment
• Coordinate cross-team dependencies and escalate blockers to leadership
• Support teams in improving performance through ongoing inspection and new approaches
• Help define and track OKRs aligned with enterprise priorities
• Guide teams to use flow and outcomes metrics for improvement
• Contribute to Center of Excellence by sharing learnings and evolving the operating model
• Partner with Product Owners to maintain a backlog aligned with strategy
• Collaborate with stakeholders to support team needs and alignment
• Reinforce understanding of how work contributes to product and value stream OKRs

Skills

Agile coaching

Scrum Master

Scaled Agile

OKR development

Facilitation

Tools

Jira

SPM

Job description

Job Description

Job Summary: The Team Coach - Coaching & Transformation for India supports the scaling and sustained adoption of BTOM-aligned ways of working and promotes consistent, high-quality coaching practices across assigned product teams and value streams

Responsibilities

• Coach product teams on agile practices to drive delivery discipline and predictability. Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.
• Apply coaching methodologies to support cross-functional product teams in improving collaboration, enhancing delivery cadence, and achieving outcomes aligned with product goals.
• Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment, and dependency management.
• Coordinate with other teams to manage cross-team dependencies and maintain alignment. Escalate blockers to senior coaches or leadership as needed to ensure timely resolution.
• Support teams in improving performance through ongoing inspection of team practices and adoption of new approaches.
• Work with teams to define and develop objectives and key results (OKRs) aligned with enterprise and value stream priorities; assist in tracking progress through performance dashboards.
• Guide teams to leverage flow and outcome metrics effectively to inform improvement; support development of targeted coaching plans to enhance team performance and maturity.
• Contribute as a member of the Center of Excellence by adopting standards, sharing learnings, and supporting continuous evolution of the operating model.
• Partner with Product Owners to build and maintain a strong backlog aligned with product strategy and priorities.
• Collaborate with stakeholders to support team needs and maintain alignment with product goals.
• Reinforce team understanding of how their work contributes to product and value stream OKRs.

Must have

• 9-10 years of experience in roles such as Scrum Master or Agile Coach, working with agile teams in a scaled environment.
• Good knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in agile delivery practices and ability to reinforce strong team habits.
• Ability to coach teams using supportive and adaptive techniques to drive continuous improvement.
• Experience with agile tooling (e.g., Jira, SPM) and applying best practices for team-level adoption.
• Exposure to OKR development and outcome-based performance tracking.
• Solid understanding of software development lifecycle and technology delivery.
• Familiarity with product platform constructs preferred.
• Working knowledge of engineering practices such as test automation, CI/CD, and DevOps.
• Good facilitation, communication, and interpersonal skills.
• Ability to maintain alignment and transparency across teams and stakeholders.

Good to have skills

• Developing enterprise mindset beyond team-level execution
• Ownership and accountability for team-level outcomes
• Inclination towards action, experimentation, and continuous improvement

Location

This position can be based in any of the following locations:

Chennai