Team Coach-1

Guardian Life; Gurugram District; On-site; INR 3,500,000 - 5,000,000; Full time

Job summary

Guardian Life in Gurgaon seeks an experienced Team Coach - Coaching & Transformation for India to scale BTOM-aligned coaching practices across product teams and value streams. You will drive delivery discipline, coach Product Owners, facilitate ceremonies, and ensure alignment with enterprise OKRs.

The role involves cross-team coordination, leveraging flow metrics, and contributing to the Center of Excellence. Strong leadership in agile adoption and stakeholder collaboration is essential.

Qualifications

• 9–10 years of experience in Scrum Master or Agile Coach roles in scaled environments.
• Strong knowledge of agile frameworks (Scrum, Kanban, SAFe) and delivery practices.
• Ability to coach teams using supportive, adaptive techniques for continuous improvement.
• Experience with agile tooling (e.g., Jira, SPM) and best practices for team adoption.
• Exposure to OKR development and outcome-based performance tracking.
• Solid understanding of the software development lifecycle and delivery.
• Familiarity with product platform constructs is a plus.
• Working knowledge of engineering practices such as test automation, CI/CD, and DevOps.
• Excellent facilitation, communication, and interpersonal skills.
• Ability to maintain alignment and transparency across teams and stakeholders.

Responsibilities

• Coach product teams on agile practices to drive delivery discipline and predictability.
• Provide 1:1 role-based coaching for Product Owners and other team members.
• Apply coaching methodologies to improve collaboration and delivery cadence.
• Facilitate team ceremonies (planning, stand-ups, retrospectives).
• Coordinate cross-team dependencies and escalate blockers as needed.
• Support teams in improving performance through inspection and new approaches.
• Define and track OKRs aligned with enterprise priorities; assist dashboards.
• Guide teams to use flow and outcome metrics to inform improvement.
• Contribute to Center of Excellence by adopting standards and evolving the operating model.
• Partner with Product Owners to build and maintain a backlog aligned with strategy.
• Collaborate with stakeholders to support team needs and alignment with goals.
• Reinforce understanding of how work contributes to OKRs.

Skills

Agile Coaching

Scrum Master

Kanban

SAFe

Jira

OKR Tracking

CI/CD

DevOps

Facilitation

Stakeholder communications

Tools

Jira

SPM

Job description

Job Description

Job Summary

The Team Coach - Coaching & Transformation for India supports the scaling and sustained adoption of BTOM-aligned ways of working and promotes consistent, high-quality coaching practices across assigned product teams and value streams

Job Description

• Coach product teams on agile practices to drive delivery discipline and predictability. Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.


• Apply coaching methodologies to support cross-functional product teams in improving collaboration, enhancing delivery cadence, and achieving outcomes aligned with product goals.


• Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment, and dependency management.


• Coordinate with other teams to manage cross-team dependencies and maintain alignment. Escalate blockers to senior coaches or leadership as needed to ensure timely resolution.


• Support teams in improving performance through ongoing inspection of team practices and adoption of new approaches.


• Work with teams to define and develop objectives and key results (OKRs) aligned with enterprise and value stream priorities; assist in tracking progress through performance dashboards.


• Guide teams to leverage flow and outcome metrics effectively to inform improvement; support development of targeted coaching plans to enhance team performance and maturity.


• Contribute as a member of the Center of Excellence by adopting standards, sharing learnings, and supporting continuous evolution of the operating model.


• Partner with Product Owners to build and maintain a strong backlog aligned with product strategy and priorities.


• Collaborate with stakeholders to support team needs and maintain alignment with product goals.


• Reinforce team understanding of how their work contributes to product and value stream OKRs.

Must have

• 9-10 years of experience in roles such as Scrum Master or Agile Coach, working with agile teams in a scaled environment.


• Good knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in agile delivery practices and ability to reinforce strong team habits.


• Ability to coach teams using supportive and adaptive techniques to drive continuous improvement.


• Experience with agile tooling (e.g., Jira, SPM) and applying best practices for team-level adoption.


• Exposure to OKR development and outcome-based performance tracking.


• Solid understanding of software development lifecycle and technology delivery.


• Familiarity with product platform constructs preferred.


• Working knowledge of engineering practices such as test automation, CI/CD, and DevOps.


• Good facilitation, communication, and interpersonal skills.


• Ability to maintain alignment and transparency across teams and stakeholders.

Good to have skills

• Developing enterprise mindset beyond team-level execution


• Ownership and accountability for team-level outcomes


• Inclination towards action, experimentation, and continuous improvement

Location

This position can be based in any of the following locations:

Gurgaon

Requirements