Agile Coach

The Cigna Group; Bengaluru; On-site; INR 167,400 - 279,000; Full time

Job summary

The Cigna Group is seeking an Agile Coach for its Bengaluru location to support the transition to agile methodologies across their teams. This role involves coaching Release Train Engineers, Scrum Masters, and other key roles to enhance agile processes and productivity.

Ideal candidates will have 3-5 years of experience in Agile roles, a strong IT background, and proven success in delivering large-scale initiatives. Excellent communication skills and relationship-building are crucial for success in this position.

Qualifications

• 3-5 years experience as Release Train Engineer, Product Owner, Program Manager or Agile Coach.
• Experience managing software delivery in large organizations.
• Strong track record of delivering large-scale initiatives.

Responsibilities

• Provide expert coaching to agile roles such as Scrum Masters and Agile Product Owners.
• Work with teams to assess their agile maturity and develop improvement plans.
• Conduct agile events and deliver presentations to stakeholders.

Skills

Agile transition experience

Communication skills

Lean Thinking

Systems Thinking

IT application development

Job description

Agile Coach – Cigna International Health

About Cigna

Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.

We are going through an exciting period of expansion; at the centre of our international division’s ambitious growth strategy we are currently working towards a multi‑year effort to implement a consistent digital strategy for the international markets.

About The Job

We are continuing our transition to more agile ways of working across Cigna International Health. As a result, we have an increasing need for coaching support at the organisational and team‑of‑teams level in our Bengaluru location.

This is an excellent opportunity to join a team that is going from strength to strength, building and shaping our agile frameworks across our international teams.

You will work with individuals from across the world, with both in‑person and remote teams, and with teams at varying levels of Agile experience and maturity. You will typically partner with a release train engineer for a team of teams and help them to grow their agile behaviours. You will also be involved in large, organisation‑wide improvement initiatives.

Key Responsibilities

• Provide expert coaching to key agile roles such as Release Train Engineers, Scrum Masters, Agile Product Owners, etc., as required.
• Provide counsel and advice to top management on significant matters, often requiring coordination between organisations.
• Work with multiple teams to determine their current level of agile maturity and develop plans to improve agile processes and increase the productivity of the agile team accordingly.
• Organise and participate in agile events, contribute to communication sites/tools, and deliver presentations to stakeholders across the organization.
• Identify and work to resolve barriers to scaling use of agile.
• Help teams create “working agreements” to ensure proper communication and coordination occurs within the taxonomy; where useful, these will be drafted at the time of team formation and updated as needed.
• Assist agile teams with:
  • Creating and maintaining collaborative communication sites and tools;
  • Chartering boot camps, and other intensive trainings as required;
  • Refining implementation of agile best practices and tools.
• Assist with the identification, collection and reporting of agile practice metrics and measurements.
• For absolute clarity, this is an agile coach role, operating at individual, team, and team‑of‑teams level. It is not a scrum master role.

About You

• Extensive Agile transition experience, 3‑5 years’ experience as RTE, Product Owner, Program Manager or Agile Coach.
• Experience managing software delivery; strong IT application development and leadership background preferred.
• Proven track record of delivering on large‑scale or multiple initiatives. Experience with all aspects of the delivery, including planning, features/user stories, design and delivery execution.
• Experience applying Lean Thinking and Systems Thinking in large organisations.
• Self‑directed achiever who identifies opportunities to drive value and takes the lead.
• Excellent communication skills with a customer‑service‑oriented approach, and a focus on building relationships with people at all levels of the organization. You will know how to read a situation and respond appropriately and effectively. We meet people where they are.
• Experience with Lean Portfolio Management procedures and ceremonies up to the Portfolio level.
• Demonstrated excellence in leadership ability to engage and motivate in a high‑performance culture.