Talent Acquisition Operations Specialist

Capgemini; Pune District; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Capgemini is seeking a highly analytical Talent Acquisition Operations Specialist in India to modernize recruitment through automation, system optimization, and governance. You will partner with HR, Finance, and global teams to enable faster, compliant hiring and deliver a superior candidate experience.

The role covers offer management, onboarding coordination, TA systems administration, and real-time analytics, with responsibilities for dashboards, budgets, vendor performance, and process

Qualifications

• MBA in HR or related field, with relevant work authorization.
• 7+ years in recruitment operations, offers, onboarding, or HR coordination.
• Experience at scale across multiple regions and strong stakeholder management.
• Proficiency in MS Excel, HR systems, ATS, and onboarding platforms.

Responsibilities

• Strategic Offer Management: Prepare, review, and issue offer letters with accuracy.
• Candidate Engagement & Post-Offer Follow-Up: Lead communication from post-offer to onboarding.
• Onboarding Program Oversight: Streamline onboarding workflows and complete pre-joining checks.
• Recruitment Reporting & Analytics: Maintain dashboards and KPIs, provide data-driven insights.
• Headcount & Budget Governance: Track hiring plans and budget utilization with finance.
• Vendor Performance Management: Manage sourcing and background verification vendors and SLAs.
• TA Systems & Tools Administration: Administer ATS/HRIS, train users, ensure data accuracy.
• Compliance & Process Governance: Ensure regulatory compliance and standardized processes.

Skills

Stakeholder management

Data-driven decision making

HR technology

Communication

Process optimization

Education

MBA in HR

Bachelor's degree in related field

Tools

MS Excel

ATS

HRIS

Onboarding platforms

Job description

Role Overview

We are seeking a highly analytical and technology-driven Talent Acquisition Operations Specialist to modernize and streamline recruitment processes through automation, system optimization, and operational excellence. This role partners closely with HR, Finance, hiring teams, and global stakeholders to drive efficient hiring operations, enhance the candidate experience, and maintain end-to-end compliance.With a strong blend of HR technology, recruiting operations, and data-driven decision-making, the Specialist will support offer management, onboarding coordination, TA systems administration, and real-time recruitment analytics to enable faster, more efficient, and more compliant hiring across the organization.

Key Responsibilities

1. Strategic Offer ManagementPrepare, review, and issue offer letters and documentation with high accuracy.Ensure offer processes comply with internal policies and regulatory standards.Implement continuous improvement initiatives to reduce offer turnaround time and increase process efficiency.
2. Candidate Engagement & Post-Offer Follow-UpLead communication with selected candidates from post-offer to onboarding.Resolve candidate queries promptly and ensure timely completion of joining formalities.Track and improve candidate drop-off trends and joining ratios.
3. Onboarding Program OversightCollaborate with HR, hiring managers, and cross-functional partners to streamline onboarding workflows.Ensure all pre-joining checks, documentation, and background verifications are completed on time.Enhance onboarding experience using feedback-driven process improvements.
4. Recruitment Reporting & AnalyticsOwn and maintain recruitment dashboards and KPI reporting, including time-to-fill, offer acceptance, cost-per-hire, and diversity metrics.Provide insights and recommendations to TA leadership for operational and strategic decision-making.Conduct demandsupply analysis and hiring trend evaluations to support workforce planning.
5. Headcount & Budget GovernanceTrack hiring plans, workforce numbers, and TA-related budget utilization.Partner with HR and Finance to ensure accurate forecasting, reporting, and compliance with budget controls.
6. Vendor Performance ManagementManage sourcing, recruitment, and background verification vendor relationships.Monitor vendor SLAs, performance metrics, and compliance adherence.Drive continuous improvement through performance reviews and vendor audits.
7. TA Systems & Tools AdministrationLead administration, optimization, and troubleshooting of TA platforms (ATS, onboarding tools, HRIS).Ensure data accuracy, system compliance, and alignment with HR governance standards.Train recruiters and stakeholders on system usage and best practices.
8. Compliance & Process GovernanceEnsure adherence to audit requirements, internal controls, and global governance standards.Maintain documentation aligned with regulatory and policy compliance.Promote best practices across recruitment workflows to ensure standardization and efficiency.

Preferred Qualifications

MBA in HR (preferred) or Bachelor's degree (required).7+ years of experience in recruitment operations, offer management, onboarding, or HR coordination.Proven experience in managing recruitment operations at scale across multiple regions.Strong stakeholder management, communication, and problem-solving skills.Advanced proficiency in MS Excel, HR systems, ATS, and onboarding platforms.Experience in full-cycle recruitment, process optimization, or HR technology implementation. .