Senior HR Operations Specialist

Novel Office; Bengaluru; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Novel Office is seeking a capable HR leader to oversee Talent Acquisition, L&D initiatives, and HR Operations. You will drive recruitment timelines, coordinate stakeholder updates, and implement development programs to close skill gaps.

You will also manage HR operations, reporting, and payroll inputs while ensuring compliance and confidentiality across the organization.

Qualifications

• 3–5 years of HR experience with exposure to Talent Acquisition, L&D, and HR Operations.
• Experience in coordinating HR teams/functions.
• Excellent verbal and written communication with management and candidates.
• Hands-on Learning & Development and training coordination.
• Strong understanding of HR Operations and lifecycle processes.
• Analytical, problem-solving, and gap-identification abilities.
• Stakeholder management, organization, and leadership strengths.
• Ability to manage multiple HR functions and meet deadlines.
• Proficient in MS Excel/Google Sheets and HRMS tools.
• Ownership, professionalism, confidentiality, and attention to detail.

Responsibilities

• Oversee Talent Acquisition team and monitor recruitment timelines.
• Coordinate with management through regular meetings and updates.
• Plan and execute L&D initiatives and measure effectiveness.
• Identify skill gaps and recommend learning initiatives.
• Handle day-to-day HR operations and employee records.
• Coordinate HR teams to ensure deliverables and processes.
• Prepare HR reports and TA, L&D metrics for management.
• Suggest improvements to HR processes and efficiency.
• Support performance management and employee relations initiatives.
• Assist payroll with attendance data and inputs.
• Ensure cross-functional coordination between TA, L&D, HR Ops.

Skills

MS Excel

Google Sheets

HR software

Stakeholder management

Leadership

Communication

Learning & Development

Attention to detail

Education

Bachelor's or Master’s in HR or MBA

Tools

HRMS

Job description

Role & responsibilities

• Oversee the Talent Acquisition team, monitor recruitment activities and team performance, and ensure hiring requirements are met within defined timelines.
• Work closely with management and internal stakeholders through regular meetings, providing HR updates, addressing requirements, and presenting recommendations.
• Plan and execute L&D initiatives, including identifying training needs, coordinating training programs, tracking participation, gathering feedback, and measuring effectiveness.
• Work directly with employees and managers to identify skill gaps and development requirements and recommend suitable learning initiatives.
• Handle and support day-to-day HR Operations, including employee lifecycle processes, HR documentation, employee records, policies, and HR-related queries.
• Oversee and coordinate the HR teams activities, ensuring deliverables, timelines, and processes are effectively managed.
• Prepare and present HR reports, TA metrics, L&D updates, employee insights, and team performance reports to management.
• Identify gaps in existing HR processes and provide actionable recommendations to improve efficiency, employee experience, and HR effectiveness.
• Support performance management, employee engagement, grievance handling, and employee relations initiatives.
• Assist with payroll activities, including reviewing attendance, employee data, payroll inputs, and coordinating with relevant teams.
• Ensure effective coordination between TA, L&D, HR Operations, employees, managers, and management.
• Maintain high standards of communication, confidentiality, professionalism, and HR process compliance.

Preferred candidate profile

• Bachelors or Masters degree in Human Resources, Business Administration, or a related field.
• 3-5 years of relevant HR experience with exposure to Talent Acquisition, L&D, and HR Operations.
• Experience in managing or coordinating HR teams/functions.
• Excellent verbal and written communication skills with strong confidence in interacting with management, stakeholders, employees, and candidates.
• Hands-on experience in Learning & Development, training coordination, and employee development.
• Strong understanding of HR Operations and employee lifecycle processes.
• Strong analytical and problem-solving skills with the ability to identify gaps and provide practical recommendations.
• Strong stakeholder management, organizational, interpersonal, and leadership skills.
• Ability to manage multiple HR functions, prioritize effectively, and meet deadlines.
• Proficiency in MS Excel/Google Sheets and HRMS/HR tools.
• High level of ownership, professionalism, confidentiality, and attention to detail.