Tac Support Engineer

Movate Technologies; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Movate Technologies is seeking a TAC Engineer to provide technical support for US/EMEA customers, focusing on VoIP/SIP, TCP/IP, DNS/DHCP and routing issues. The role covers incident handling and remote troubleshooting across Windows/macOS environments.

Ideal candidates have 2+ years in technical support, with experience in network TAC or L2 network engineering, and familiarity with Cisco/Juniper/Aruba devices.

Qualifications

• 2+ years of Technical Support experience supporting US/EMEA customers through calls and chats.
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Responsibilities

• Troubleshoot VoIP/SIP, TCP/IP, DNS/DHCP and basic routing issues for US/EMEA customers.
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Skills

Routing & Switching

TCP/IP

VLAN

STP

OSPF

BGP

DNS/DHCP

Cisco / Juniper / Aruba

Network troubleshooting

Incident/Ticket handling

Job description

Role: TAC Engineer

Keywords to use in Naukri Resdex

• TAC Engineer


• Network TAC Engineer


• Technical Support Engineer


• Network Support Engineer


• Network Engineer


• L2 Network Engineer


• Technical Assistance Engineer

Core Skills:

• Routing & Switching


• TCP/IP


• VLAN


• STP


• OSPF


• BGP


• DNS/DHCP


• Cisco / Juniper / Aruba


• Network troubleshooting


• Incident/Ticket handling

Current Designation:

• TAC Engineer


• L1 Support Engineer


• VoIP Support Engineer


• Network Support Engineer


• Product Support Engineer

IT Skills:

• VoIP


• SIP


• TCP/IP


• DNS


• DHCP


• Networking


• Windows

Profile:

2+ years of Technical Support experience supporting US/EMEA customers through calls and chats. Troubleshooting VoIP/SIP, TCP/IP, DNS, DHCP and basic routing issues. Experience supporting Windows/macOS and remotely troubleshooting customer environments.