System Support Engineer – Engineering Infrastructure

Philips International; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Philips is seeking a System Support Engineer – Engineering Infrastructure in Bengaluru to install, configure, and maintain infrastructure for embedded software development and verification. You will manage labs, workstations, servers, and networking, ensuring readiness for automation and development activities.

The role requires 5+ years in infrastructure installation, system administration, and related areas, with hands-on virtualization and lab support experience.

Qualifications

• BE/B.Tech in relevant engineering field.
• Experience installing, configuring, maintaining infrastructure systems.
• Experience with Windows servers/workstations in engineering environments.
• Familiarity with lab/verification environments and medical device context.
• Strong troubleshooting and documentation skills.

Responsibilities

• Install, configure, maintain, and troubleshoot infrastructure systems for embedded software.
• Support engineering laboratories, test stations, and development environments.
• Manage inventory, provisioning, configuration, and lifecycle of engineering assets.
• Configure and maintain network infrastructure for labs.
• Set up virtualization platforms to support scalable dev environments.
• Collaborate with cross-functional teams to minimize disruption to engineering activities.
• Develop and improve infrastructure documentation and SOPs.
• Drive continuous improvement for infrastructure reliability and readiness.

Skills

Infrastructure installation

System administration

Networking

Virtualization

Troubleshooting

Documentation

Engineering environments

Education

BE/B.Tech in Computer Science, Information Technology, Electronics, Electrical Engineering, Instrumentation, or related engineering discipline

Tools

VMware

Hyper-V

ESXi

Nutanix

KVM

Windows Server

Windows Workstations

Job description

Job Title System Support Engineer – Engineering Infrastructure

Job Description

Minimum required Education: BE/B.Tech in Computer Science, Information Technology, Electronics, Electrical Engineering, Instrumentation, or a related engineering discipline.

Your role: Install, configure, maintain, and troubleshoot infrastructure systems supporting embedded software development, verification, and engineering activities.

Establish, configure, maintain, and support engineering laboratories, engineering test stations, and development environments to ensure infrastructure readiness for embedded software verification and automation.

Install, configure, maintain, and troubleshoot medical devices, engineering hardware, workstations, servers, and supporting software required for engineering and verification activities.

Manage inventory, provisioning, configuration, maintenance, and lifecycle of engineering assets, including patient monitors and laboratory equipment.

Support firmware installation, software deployment, operating system configuration, and engineering environment setup to ensure development and verification readiness.

Configure, maintain, and troubleshoot wired and wireless network infrastructure supporting engineering laboratories and embedded development environments.

Set up, administer, and maintain virtualization platforms such as VMware, Hyper-V, ESXi, Nutanix, or KVM to support scalable development and verification environments.

Diagnose and resolve infrastructure, hardware, software, networking, and system-related issues while collaborating with Software, Firmware, Systems Engineering, Automation, DevOps, and Quality teams to ensure minimal disruption to engineering activities.

Collaborate with global engineering teams to ensure infrastructure, laboratory systems, and development environments remain available, secure, and optimized to support product development, verification, and automation activities.

Develop, maintain, and continuously improve infrastructure documentation, engineering processes, standard operating procedures, and asset records to improve robustness, repeatability, operational efficiency, and knowledge sharing.

Drive continuous improvement initiatives to enhance infrastructure reliability, laboratory readiness, engineering productivity, and operational excellence.

You’re the right fit if:

• 5+ years of experience in infrastructure installation, system administration, engineering laboratories, networking, virtualization, or development infrastructure supporting product development organizations.
• Hands-on experience in installation, configuration, troubleshooting, and maintenance of infrastructure systems, servers, workstations, networking, and virtualization environments.
• Strong experience configuring and maintaining Windows workstations and servers supporting engineering environments.
• Hands-on experience with virtualization technologies such as VMware, Hyper-V, ESXi, Nutanix, or KVM.
• Good understanding of networking concepts including DNS, DHCP, Routing, Multicast, VLANs, and wired/wireless network infrastructure.
• Experience in server and workstation hardware diagnostics, troubleshooting, and infrastructure maintenance.
• Experience supporting engineering laboratories, engineering test stations, embedded development environments, or medical device platforms.
• Familiarity with firmware installation, software deployment, engineering environment configuration, and engineering asset management.
• Strong troubleshooting, analytical thinking, and problem-solving skills.
• Experience defining, documenting, and standardizing engineering processes to improve robustness and repeatability.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

Learn more about our culture of impact with care. #LI-EU #LI-Hybrid #ConnectedCare At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people’s lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That’s why we’re taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other’s views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.

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