System Engineer III

TGBPL TP India - IBU; Greater Noida; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

TGBPL TP India - IBU is seeking an experienced IT Infrastructure/Systems Architecture professional to architect core platforms and services supporting business processes.

You will map relationships between IT platform components, evaluate total cost of ownership, and lead projects; supervise specialists and coordinate daily operations within a defined scope.

Qualifications

• Advanced knowledge of IT infrastructure and systems architecture.
• Experience in leading development of new IT solutions and projects.
• Ability to supervise and coordinate lower‑level specialists.

Responsibilities

• Lead or participate in development of new IT solutions and projects.
• Supervise and coordinate lower‑level specialists.
• Coordinate daily operations to enable short‑to‑medium term team activities.

Job description

Job Description

IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data, including:

• Mapping the relationships between IT platform/infrastructure components (i.e. Technology End Users, IT Systems Software & Hardware, and Info‑Communications Transmission Networks)
• Identifying the key technology interactions and dependencies across systems/platforms impacting the organization’s ability to achieve integration, compatibility, and performance targets
• Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives

Positions on this level have advanced knowledge and experience and participate in or lead the development of new solutions and projects. They share best practice and advice with co‑workers in the professional area and outline directions for others. They can supervise and coordinate lower‑level specialists, acting as a single point of contact in complex matters. They coordinate daily operations, enabling and overseeing the implementation of short‑to‑medium term activities within the team, and deliver input to policies, processes, and standards where decisions are tactical and operational within a defined scope. They manage a mixed team of Specialist and Support jobs with full employee lifecycle responsibility.

EEO Statement

Teleperformance is an Equal Opportunity Employer.