Systems Engineer III

TGBPL TP India - GBS; Hyderabad; On-site; INR 800,000 - 1,500,000; Full time

Job summary

TGBPL TP India - GBS is seeking an experienced professional for an IT Infrastructure/Systems Architecture position to develop and support technical services that align with business processes. The role includes evaluating IT platform alternatives and managing a mixed team of specialists. Strong knowledge and experience in IT architecture are essential.

As a key leader, you will oversee the implementation of strategies and manage daily operations while ensuring best practices are shared across teams.

Responsibilities

• Develop core technical platform, capabilities, and services.
• Map relationships between IT platform/infrastructure components.
• Evaluate total cost of ownership and return on investment of IT alternatives.
• Participate in or lead development of new solutions and projects.
• Supervise and coordinate lower‑level specialists.

Job description

Job Description

IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including:

• Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks)
• Identifying the key technology interactions and dependencies across systems/platforms impacting the organization’s ability to achieve integration, compatibility, and performance targets
• Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives

Positions on this level have advanced knowledge and experience and participate in / lead the development of new solutions and projects. They share best practices and advice with co‑workers in the professional area, generate their own workload while outlining directions for others, and may supervise and coordinate lower‑level specialists as a single point of contact in complex matters.

They coordinate daily operations, enable and oversee the implementation of short‑to‑medium term activities within the team, and deliver input to policies, processes, and standards where decisions are of tactical and operational nature within a defined scope.

They manage a mixed team of Specialist and Support jobs, with full employee lifecycle responsibility.

Teleperformance is an Equal Opportunity Employer.