System Engineer – Bangalore

WORKSENT; Bengaluru; On-site; INR 420,000 - 750,000; Full time

Job summary

WORKSENT in Bengaluru is seeking a Desktop Support/Server admin with 2-5 years’ experience to manage Windows Server, AD, DNS/DHCP and Office 365. The role includes on-site responsibilities and night shifts as needed.

You will handle AD administration, Exchange, virtualization, backups and DR planning, while delivering solid user support and SLA adherence across the IT environment.

Qualifications

• Experience enabling desktop support and user assistance.
• Server health checks and troubleshooting expertise.
• Administration of AD, DNS, DHCP and Exchange.
• Experience with Microsoft 365 administration and security basics.
• Willingness to work night shifts and on-call as needed.

Responsibilities

• Manage and maintain Windows Server operating systems.
• Administer AD, GPO, DNS, DHCP; support Exchange on-prem/hybrid.
• Administer Microsoft 365 user accounts and mailboxes.
• Monitor Hyper-V/VMware environments and backup procedures.
• Perform network and system troubleshooting; ensure SLAs.

Skills

Desktop Support

Excellent communication

Night shift readiness

Education

Three-year Diploma or Graduate or Postgraduate

MCSE/MCSA certification would be a plus

Tools

Windows Server

Active Directory

Exchange Server

Office 365

Hyper-V/VMware

RMM/Ticketing/IT Documentation

Job description

Notice Period: Immediate joiners or candidates who can join within 1–2 weeks are preferred. Candidates with a 1-month notice period may also be considered, subject to negotiation.

Description

Experience: 1-2 years

Our requirements:

• Expertise in Desktop Support
• Server basic health checks/troubleshooting
• Client-Side VPN/MS Office/Printer/Antivirus installation & support

Professional Skills:

• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus
• Willing to work in dedicated night shift
• Excellent communication skills

Description

Work Experience: 2-5years

Job Responsibilities:

• Manage and maintain various Windows Server operating systems
• Administer Active Directory (AD), Group Policy Objects (GPO), DNS, and DHCP
• Manage and support Microsoft Exchange Server (on-prem and/or hybrid)
• Administer Microsoft 365 (Office 365) services including user account, license, and mailbox management
• Administer and monitor Hyper-V and VMware virtualization environments
• Maintain computer networks and related computing environments, including system software and
• application configurations
• Perform backup operations and develop/execute disaster recovery procedures
• Troubleshoot and resolve hardware, software, and networking issues
• Ensure adherence to Service Level Agreements (SLAs)
• Execute and support Level 1 network-related tasks, escalating where appropriate
• Manage and maintain various applications/tools like RMM, Ticketing, IT Documentation, EDR etc.

Skills Required:

• Hands-on experience with Windows Server, Active Directory, Exchange, and Office 365
• Strong understanding of DNS, DHCP, GPO, and network fundamentals
• Knowledge of Hyper-V and/or VMware platforms
• Backup and disaster recovery experience
• Excellent troubleshooting and analytical skills
• Proficiency in Tools (RMM/Ticketing/Documentation/Backup)

Professional Skills:

• Three-year Diploma or Graduate or Postgraduate
• Relevant certification would be a plus
• Willing to work in dedicated night shift