System Engineer

Fronius India; Delhi Cantonment; On-site; INR 350,000 - 550,000; Full time

Job summary

Fronius India is seeking a field service engineer to support the sales process with configurations for robotic systems and provide technical knowledge to customers and the sales team. You will evaluate customer needs and propose the right processes and integrated systems.

You will work with internal and external stakeholders, carry out installations and implementations, and gather feedback to suggest improvements and new products.

Qualifications

• Diploma or graduation with 3–5 years of relevant experience.
• Experience in installation and repair of welding equipment.
• Basic PLC knowledge and robotic programming & integration knowledge.
• Experience in electronics and interfaces / software installation & repair.
• Good English communication and computer skills.
• Willingness to travel.
• Able to work in a team or independently as needed.

Responsibilities

• Support sales with configurations for robotic systems and provide technical knowledge.
• Evaluate customer needs and propose right processes and systems.
• Coordinate installations and implementations with internal/external stakeholders.
• Gather feedback and suggest new products or improvements.
• Provide application advice for welding systems and software commissioning.
• Handle maintenance, breakdowns, and repair of welding equipment.
• Provide regional and national support via direct, email, and phone.

Skills

Welding equipment

Robotic programming

PLC knowledge

Electronics & software installation

English communication

Travel willingness

Teamwork

Education

Diploma/Graduate

Job description

Task & Responsibilities

• Responsible for supporting the sales process with Configurations for Robotic Systems, Providing technical knowledge to customers & Sales Team.
• Evaluate the customer needs and support them technically right process and systems by making proposals .
• Work as a team with Internal and external customers and prospects, carryout installations, implementations to ensure customers’ needs met successfully in a timely fashion.
• Gather customer feedback and suggest new products / services or make recommendation for improvements
• Providing Application advice for Fronius Team members and Customers Welding/ technical Software’s commissioning / system integration
• Undertaking the maintenance/ Breakdowns and repairing of the welding equipment & Peripherals Operating and programming
• Providing direct/e-mail and telephonic support at regional and national levels to internal and external customers

Requirements

• Diploma/Graduate with 3-5 years of relevant experience.
• Experience in Installation, Repairing of Welding equipment.
• Basic PLC Knowledge & Robotic Programming & integration knowledge.
• Experience in Electronics & Interfaces/ Software installation & Repair.
• Expertise on Computer skills and through English speaking.
• Willingness to travel
• Working with team and alone as per the need.