System Administrator

Arvik Medical Systems; Hyderabad; On-site; INR 500,000 - 750,000; Full time

Job summary

Arvik Medical Systems is seeking an Operations and Logistics Coordinator in Hyderabad to streamline daily workflows, coordinate across sales, accounts, warehouse, and management, and ensure timely order processing and dispatch. You will manage inventory for skincare, haircare, slimming, and professional lines, and support field teams with stock updates and order statuses.

Responsibilities include MIS reporting, customer/distributor communication, and process improvements to reduce delays and

Qualifications

• Strong communication and coordination skills.
• Good knowledge of MS Excel, Word, and ERP/software systems.
• Strong organizational and multitasking ability.
• Attention to detail and accuracy.
• Problem-solving attitude.
• Ability to work under deadlines.

Responsibilities

• Handle daily business operations and ensure smooth workflow across departments.
• Coordinate with sales, accounts, warehouse, and management teams for seamless execution.
• Monitor and improve internal operational processes.
• Process customer orders received from sales team and distributors.
• Ensure timely order entry, confirmation, invoicing coordination, and dispatch follow-up.
• Track pending, completed, and cancelled orders.
• Maintain stock records for skincare, haircare, slimming, and professional product ranges.
• Monitor stock availability and coordinate replenishment.
• Update inward and outward stock movements accurately.
• Coordinate with warehouse/store team for stock audits.
• Coordinate packing, dispatch, courier, and transporter arrangements.
• Ensure timely shipment of orders across regions.
• Track deliveries and resolve dispatch-related issues.
• Provide backend support to Medical Representatives / Business Development Executives / Area Managers.
• Share stock availability, dispatch status, schemes, and product updates.
• Coordinate urgent requirements from field sales team.
• Prepare daily / weekly / monthly reports related to orders, stock, dispatch, and sales support.
• Maintain records of customer orders, returns, replacements, and pending deliveries.
• Generate management reports as required.
• Communicate with customers, distributors, and dealers regarding order status and delivery schedules.
• Resolve basic service issues professionally.
• Identify delays, gaps, and inefficiencies in operations.
• Suggest better systems and workflow improvements.

Skills

Communication

Coordination

MS Excel

MS Word

ERP software

Organizational skills

Attention to detail

Problem-solving

Deadline-driven

Education

Bachelor's degree or equivalent

Tools

ERP software

Job description

Operations Management

• Handle daily business operations and ensure smooth workflow across departments.
• Coordinate with sales, accounts, warehouse, and management teams for seamless execution.
• Monitor and improve internal operational processes.

Order Management

• Process customer orders received from sales team and distributors.
• Ensure timely order entry, confirmation, invoicing coordination, and dispatch follow-up.
• Track pending, completed, and cancelled orders.

Inventory Management

• Maintain stock records for skincare, haircare, slimming, and professional product ranges.
• Monitor stock availability and coordinate replenishment.
• Update inward and outward stock movements accurately.
• Coordinate with warehouse/store team for stock audits.

Dispatch & Logistics Coordination

• Coordinate packing, dispatch, courier, and transporter arrangements.
• Ensure timely shipment of orders across regions.
• Track deliveries and resolve dispatch-related issues.

Sales Team Support

• Provide backend support to Medical Representatives / Business Development Executives / Area Managers.
• Share stock availability, dispatch status, schemes, and product updates.
• Coordinate urgent requirements from field sales team.

MIS & Reporting

• Prepare daily / weekly / monthly reports related to orders, stock, dispatch, and sales support.
• Maintain records of customer orders, returns, replacements, and pending deliveries.
• Generate management reports as required.

Customer & Distributor Coordination

• Communicate with customers, distributors, and dealers regarding order status and delivery schedules.
• Resolve basic service issues professionally.

Process Improvement

• Identify delays, gaps, and inefficiencies in operations.
• Suggest better systems and workflow improvements.

Required Skills

• Strong communication and coordination skills
• Good knowledge of MS Excel, Word, and ERP/software systems
• Strong organizational and multitasking ability
• Attention to detail and accuracy
• Problem-solving attitude
• Ability to work under deadlines

Preferred Qualifications

• Graduate in Commerce / Business Administration / Management / Any Degree
• 25 years experience in operations / back office / sales support / inventory roles
• Experience in FMCG / Pharma / Cosmetics / Beauty / Distribution industry preferred