Assistant Operations Manager

Weekday AI (YC W21); Khordha; On-site; INR 500,000 - 700,000; Full time

Job summary

Weekday AI (YC W21) seeks an experienced Assistant Operations Manager to strengthen day-to-day pharmaceutical distribution operations. You will coordinate inventory, order fulfilment, and vendor/distributor relations to ensure smooth product flow from suppliers to customers.

The ideal candidate has 7+ years in operations or supply chain, hands-on pharma distribution knowledge, and strong ERP and Excel proficiency.

Qualifications

• 7+ years of experience in operations, supply chain, distribution, logistics, or related field.

Responsibilities

• Support day-to-day pharmaceutical distribution activities across assigned functions.
• Coordinate procurement, inventory, warehousing, order processing, dispatch, and delivery activities.
• Monitor stock availability, inventory accuracy, batch details, expiry dates, and movement of pharmaceutical products.
• Coordinate with warehouse teams to ensure proper storage, picking, packing, and dispatch of products.
• Ensure orders are processed accurately and dispatched within defined timelines.
• Coordinate with distributors, suppliers, transporters, warehouses, and internal teams to ensure smooth order fulfilment.
• Track incoming and outgoing stock and maintain accurate inventory and operational records.
• Monitor near-expiry, expired, damaged, returned, and slow-moving inventory and coordinate appropriate actions.
• Support stock reconciliation, cycle counts, physical verification, and investigation of inventory discrepancies.
• Monitor delivery schedules and proactively resolve delays, shortages, or order-related issues.
• Coordinate product returns, replacements, claims, and other distribution-related requirements.
• Ensure operational documentation, invoices, dispatch records, stock records, and related paperwork are maintained accurately.
• Support adherence to applicable pharmaceutical distribution, storage, safety, and compliance requirements.
• Monitor operational KPIs related to order fulfilment, inventory accuracy, delivery timelines, returns, and service levels.
• Identify operational bottlenecks and recommend process improvements to increase efficiency and reduce errors.
• Prepare regular operational reports and provide updates to the Operations Manager and senior stakeholders.
• Coordinate with sales and commercial teams to support customer requirements and resolve fulfilment issues.
• Assist in developing and implementing SOPs, workflows, controls, and operational best practices.
• Support audits, inspections, compliance reviews, and corrective actions as required.
• Help manage and guide warehouse, logistics, and operational support teams to ensure consistent execution.

Skills

Operations management

Supply chain

Inventory management

ERP systems

MS Excel

Stakeholder management

Warehouse management

Distribution management

Batch/expiry tracking

Education

Graduate degree in any discipline

Supply Chain/Operations/Logistics qualification (adv)

Tools

ERP systems

Warehouse management system

Job description

Job Description:

This role is for one of the Weekdays clients

Salary range: Rs 500000 - Rs 700000 (ie INR 5-7 LPA)

Experience: 7+ yrs

Location: Bhubaneswar, Odisha, India

Job Type: Full-time

We are looking for an experienced and detail-orientedAssistant Operations Managerto support and strengthen day-to-day operations within apharmaceutical distributionenvironment. The role requires strong operational coordination, inventory management, order fulfilment, vendor and distributor coordination, and the ability to ensure smooth movement of pharmaceutical products from suppliers to customers.

The ideal candidate will have hands-on experience inpharma distribution operations, with a strong understanding of inventory accuracy, order processing, warehouse coordination, dispatch planning, documentation, compliance, and service-level management.

KEY RESPONSIBILITIES

• Support the day-to-dayoperations of pharmaceutical distribution activitiesacross assigned functions.
• Coordinate procurement, inventory, warehousing, order processing, dispatch, and delivery activities.
• Monitor stock availability, inventory accuracy, batch details, expiry dates, and movement of pharmaceutical products.
• Coordinate with warehouse teams to ensure proper storage, picking, packing, and dispatch of products.
• Ensure orders are processed accurately and dispatched within defined timelines.
• Coordinate with distributors, suppliers, transporters, logistics partners, and internal teams to ensure smooth order fulfilment.
• Track incoming and outgoing stock and maintain accurate inventory and operational records.
• Monitornear-expiry, expired, damaged, returned, and slow-moving inventoryand coordinate appropriate actions.
• Support stock reconciliation, cycle counts, physical verification, and investigation of inventory discrepancies.
• Monitor delivery schedules and proactively resolve delays, shortages, or order-related issues.
• Coordinate product returns, replacements, claims, and other distribution-related requirements.
• Ensure operational documentation, invoices, dispatch records, stock records, and related paperwork are maintained accurately.
• Support adherence to applicablepharmaceutical distribution, storage, safety, and compliance requirements.
• Monitor operational KPIs related to order fulfilment, inventory accuracy, delivery timelines, returns, and service levels.
• Identify operational bottlenecks and recommend process improvements to increase efficiency and reduce errors.
• Prepare regular operational reports and provide updates to the Operations Manager and senior stakeholders.
• Coordinate with sales and commercial teams to support customer requirements and resolve fulfilment issues.
• Assist in developing and implementingSOPs, workflows, controls, and operational best practices.
• Support audits, inspections, compliance reviews, and corrective actions as required.
• Help manage and guide warehouse, logistics, and operational support teams to ensure consistent execution.

WHAT MAKES YOU A GREAT FIT

• 7+ years of experiencein operations, supply chain, distribution, logistics, or a related field.
• Strong hands-on experience inpharmaceutical distribution operations is highly preferred.
• Good understanding of pharma supply chains, distributor networks, warehouse operations, and order fulfilment processes.
• Strong knowledge ofinventory management, stock reconciliation, batch tracking, expiry management, and returns handling.
• Experience coordinating with suppliers, distributors, transporters, warehouses, and internal business teams.
• Understanding of pharmaceutical storage, handling, documentation, and applicable distribution compliance requirements.
• Strong operational planning, coordination, and problem-solving skills.
• Ability to monitor multiple orders, shipments, inventory requirements, and operational priorities simultaneously.
• Strong attention to detail, particularly when handlingbatch numbers, expiry dates, quantities, documentation, and inventory records.
• Experience working with ERP, inventory management, warehouse management, or distribution management systems.
• Good proficiency inMS Excel and operational reporting.
• Strong communication and stakeholder-management skills.
• Ability to identify operational issues proactively and drive them through to resolution.
• Experience managing or coordinating warehouse, logistics, or distribution teams.
• Strong ownership mindset with a practical, hands-on approach to operations.
• Ability to work effectively in a fast-paced pharmaceutical distribution environment.
• Graduate degree in any discipline; qualifications inSupply Chain, Operations, Logistics, Pharmacy, or Business Managementwill be an advantage.