System Administrator

MSBC Group; Ahmedabad; On-site; INR 500,000 - 700,000; Full time

Job summary

A technology service provider in Ahmedabad is seeking a Mid-Senior level IT Support Specialist for full-time employment. Responsibilities include end-user technical support, network administration, and managing Windows servers. Candidates should have strong experience in troubleshooting and a solid understanding of IT practices. Additional experience with Okta and Atlassian tools like Jira is preferred.

Qualifications

• Mid-Senior level technical support experience.
• Experience with Windows Servers and Active Directory administration.
• Hands-on experience with Okta and Atlassian tools.

Responsibilities

• Provide end-user technical support across hardware and software.
• Install and maintain IT equipment including desktops and printers.
• Manage onboarding and offboarding processes with compliance.

Skills

Technical support (hardware, software, network)

Windows Server management (2012–2022)

Active Directory

Okta (SSO)

Atlassian tools (Jira, Confluence)

CrowdStrike

System/software troubleshooting

Network administration

IT documentation management

Job description

Shift Timing

Night Shift (8 PM to 5 AM / 9 PM to 6 AM IST) – 5 days working

Responsibilities & Requirements

• Provide end-user technical support (hardware, software, network).
• Install, configure & maintain desktops, laptops, printers, and peripherals.
• Manage Windows Servers (2012–2022), Active Directory & user accounts.
• Strong hands-on experience with Okta (SSO).
• Administer Atlassian tools (Jira, Confluence) & CrowdStrike.
• Handle onboarding/offboarding with security compliance.
• Troubleshoot and resolve system/software issues.
• Perform upgrades, patching & vulnerability management.
• Oversee network administration & IT infrastructure.
• Maintain IT documentation & SOPs.
• Collaborate on IT projects and support automation initiatives.
• Stay updated on latest IT and desktop support trends.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• IT Services and IT Consulting