Junior System Administrator

Leading Client; Hyderabad; On-site; INR 420,000 - 560,000; Full time

Job summary

Leading Client in Hyderabad seeks a Junior Systems Administrator to maintain and support our IT infrastructure. You will provide end-user support, manage servers and security tools, and handle onboarding of new employees.

Responsibilities include applying patches, monitoring DNS/DHCP/VPN, managing Microsoft 365, Azure, Entra ID, and security products like Microsoft Defender, SentinelOne, and Mimecast. Basic scripting with PowerShell or Bash is a plus.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, or related field.

Responsibilities

• Provide technical support to end-users via phone, email, or in person.
• Manage and monitor servers, workstations, and network equipment; apply updates and patches.
• Handle onboarding for new employees and prepare IT resources.
• Develop and maintain system documentation and SOPs.
• Troubleshoot DNS, DHCP, VPN, and firewall related issues.
• Administer Microsoft 365 services including Exchange Online, SharePoint, Teams; manage users.

Skills

Microsoft 365 administration

InTune

Azure

Security tools

Windows Server

Linux administration

Networking fundamentals

PowerShell

Bash

VMware

Hyper-V

KnowBe4

Mimecast

Microsoft Defender

SentinelOne

Documentation

Excellent communication

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Exchange Online

SharePoint

Teams

Entra ID

Mimecast

KnowBe4

VMware

Hyper-V

Job description

Shift: Night Shift

Position Summary:

As a Junior Systems Administrator, you'll be a key part of our IT team, responsible for maintaining and supporting our company's technology infrastructure. This role involves providing technical support to end-users, managing our systems and security tools, and handling IT onboarding for new employees.

Key Responsibilities:

• Provide Technical Support: Respond to and resolve technical issues for employees via phone, email, or in person. Manage and track support requests, escalating complex problems to senior team members when necessary.
• Systems and Network Management: Monitor and maintain servers, workstations, and network equipment. Apply updates and security patches, perform regular system checks, and troubleshoot network issues (DNS, DHCP, VPN, firewalls).
• Security Administration: Manage and respond to security threats using tools like Microsoft Defender and SentinelOne. Help conduct security audits, vulnerability assessments, and implement security measures to protect our systems.
• Cloud and Software Management: Administer and support our cloud infrastructure on Microsoft Azure and manage identity services with Entra ID. You will also be responsible for managing enterprise applications, including Microsoft 365, InTune, and Mimecast.
• Onboarding: Prepare IT resources for new employees, including setting up user accounts and configuring workstations. You will also conduct IT orientation sessions to familiarize new hires with company systems and security protocols.
• Documentation: Create and maintain detailed documentation for system configurations, standard operating procedures, and troubleshooting guides to help both the IT team and employees.

Requirements:

• Education: Bachelors degree in Information Technology, Computer Science, or a related field.
• Experience: 1-3 years of experience in systems administration or a similar role.

• Technical Skills:
  • Microsoft 365: Strong knowledge of administration, including Exchange Online, SharePoint, Teams, and user management.
  • InTune: Experience with mobile device and application management.
  • Azure: Familiarity with virtual machines, storage, networking, and Entra ID.
  • Security: Experience with endpoint protection tools like Microsoft Defender and SentinelOne, and email security with Mimecast. Familiarity with KnowBe4 is a plus.
  • Operating Systems: Proficiency in Windows Server and Linux administration.
  • Networking: Solid understanding of core networking concepts (TCP/IP, DNS, DHCP).
  • Scripting: Basic skills in PowerShell or Bash for automation.
  • Virtualization: Experience with virtualization technologies such as VMware or Hyper-V.
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work both independently and as part of a team.