IT - Executive / System Administrator

PractoPulse Healthcare Services Private Limited; Hyderabad; On-site; INR 350,000 - 520,000; Full time

Job summary

PractoPulse Healthcare Services Private Limited is seeking an IT Systems Administrator to monitor performance, manage backups, and enforce security. The role covers user administration, OS deployment, network upkeep, and disaster recovery, with a focus on reliability and minimal downtime. Night shifts and on-site work are required.

The candidate should be able to troubleshoot hardware, software, and network issues and maintain comprehensive internal documentation and wiki pages.

Qualifications

• Familiar with monitoring and logging tools; ability to analyze performance data.
• Experience with backups, restores, and disaster recovery planning.
• Knowledge of security policies and vulnerability management.
• Supportive and proactive in resolving hardware, software, and network issues.
• Ability to onboard users and manage access control and permissions.
• Experience with OS and software deployment, updates, and patching.
• Strong documentation practices for configurations and procedures.
• Night shifts and office-based work may be required.

Responsibilities

• Monitor system performance using logs and metrics and identify bottlenecks.
• Plan and perform regular backups; verify restore procedures for safety.
• Conduct security audits; monitor for breaches and apply fixes.
• Provide technical support to users for hardware, software, and networking issues.
• Create, modify and delete user accounts; manage permissions.
• Install and configure operating systems and software; deploy updates.
• Maintain networks and ensure secure, reliable connectivity.
• Develop disaster recovery plans and ensure quick data restoration.
• Maintain system documentation and internal wiki pages.
• Troubleshoot outages; collaborate with IT teams to resolve complex problems.
• Plan upgrades and patch management; minimize disruption to users.
• Manage database servers; perform backups and routine maintenance.
• Ensure security configurations are current and compliant.

Skills

System monitoring

Backup & restore

Security audits

Technical support

User administration

OS installation & maintenance

Networking maintenance

Disaster recovery

Documentation

Password management

System upgrades

Database administration

Troubleshooting outages

Firmware & patching

Security best practices

Wiki maintenance

Job description

Role & responsibilities

1. Monitor System Performance

• Regularly check system logs, CPU usage, memory usage, and network performance to ensure optimal functioning.
• Identify potential issues before they escalation by analyzing performance data and trends.

2. Perform Daily Security Backups and Restores

• Schedule and manage regular backups to prevent data loss.
• Ensure data integrity by periodically testing restore processes.

3. Security Audits and Monitoring

• Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies.
• Use monitoring tools to detect and respond to security breaches and threats.

4. Technical Support

• Provide technical assistance to end-users for hardware, software, and network-related issues.
• Troubleshoot and resolve system problems to minimize downtime.

5. User Administration

• Manage user accounts, permissions, and access rights to ensure appropriate access to resources.
• Create, modify, and delete user accounts as needed.

6. Install and Configure Software and Hardware

• Set up new hardware, including servers, workstations, and peripheral devices.
• Install and configure operating systems, applications, and software updates.

7. Maintaining Networks and Network File System.

• Oversee the functionality of network components such as routers, switches, and firewalls.
• Ensure network file systems are correctly configured and accessible to authorized users.

8. Backup and Disaster Recovery

• Develop and implement backup strategies to safeguard critical data.
• Create and maintain disaster recovery plans to ensure quick recovery from data loss events.

9. Operating Systems

• Install, update, and maintain operating systems across all devices.
• Optimize operating system performance and ensure compatibility with applications.

10. Create New Users

• Onboard new employees by creating user accounts and assigning necessary permissions.
• Ensure new users have access to the tools and resources required for their roles.

11. Database Administration

• Manage database servers, ensuring data availability and security.
• Perform database backups, recovery, and regular maintenance tasks.

12. Monitoring Systems

• Continuously monitor system health and performance using automated tools.
• Address anomalies and performance bottlenecks promptly.

13. Networking

• Maintain network infrastructure to ensure reliable and secure connectivity.
• Troubleshoot and resolve network issues to maintain uptime.

14. Patching Firmware and Software

• Regularly update firmware and software to protect against vulnerabilities.
• Test and deploy patches to minimize disruption to users.

15. Secure Configuration

• Implement security best practices in system configurations to protect against unauthorized access.
• Regularly review and update configurations to adapt to new security threats.

16. Security

• Enforce security policies and procedures to safeguard information assets.
• Use security tools and practices to detect, prevent, and respond to security incidents.

17. Troubleshoot Issues and Outages

• Quickly diagnose and resolve system issues and outages to minimize impact.
• Work with other IT professionals to address complex problems.

18. Configure Internal Systems

• Customize internal systems to meet organizational needs and improve efficiency.
• Ensure systems are integrated and functioning cohesively.

19. Documentation

• Maintain comprehensive documentation of system configurations, procedures, and changes.
• Use documentation to ensure continuity and facilitate troubleshooting.

20. Maintain Internal Documentation Through Wiki

• Create and update internal wiki pages to document processes, procedures, and best practices.
• Ensure documentation is accessible and useful for all team members.

21. Maintaining System

• Perform regular maintenance tasks to keep systems running smoothly.
• Update hardware and software as needed to prevent obsolescence.

22. Resetting User Passwords

• Assist users with password resets to maintain access security.
• Implement password policies to enhance security.

23. Upgrading Systems

• Plan and execute system upgrades to improve performance and functionality.
• Ensure compatibility and stability during and after upgrades.

NOTE:

a. Night shift - 09.00 pm to 06.30 am

b. Work from office only

c. Both fresher and experienced candidates are eligible

d. Any graduation

e. Only for male candidates