SW/App/Cloud Tech Support Analyst

Accenture; Chennai; On-site; INR 66,960 - 111,600; Full time

Job summary

A leading global consulting firm is seeking a SW/App/Cloud Tech Support Analyst in Chennai, Tamil Nadu. The ideal candidate will have 3 to 5 years of experience and must be skilled in VBA, Power BI, and data analysis. This role focuses on automating workflows, analyzing data, and providing tech support. Candidates should have a strong background in Excel and be willing to work rotational shifts. Join us to enhance productivity through effective technology usage.

Qualifications

• Experience in VBA, Power BI, and creating automated workflows.
• Minimum 3 years and maximum of 5 years in relevant experience.
• Strong analytical skills with experience in Excel.

Responsibilities

• Solve lower-complexity problems through analysis.
• Interact with peers and report to supervisors.
• Work in rotational shifts if required.

Skills

VBA Power Platform

Data analysis

Excel

Python

Basic understanding of array and looping constructs

Power BI

JavaScript

CSS

SQL

Education

Any Graduation

Job description

Skill required:

Tech for Operations - Visual Basic for Applications (VBA) Programming Language

Designation:

SW/App/Cloud Tech Support Analyst

Qualification:

Any Graduation

Years of Experience:

3 to 5 years

Company Overview

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO (Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation. A software that enables building user-defined functions (UDFs), automating processes and accessing Windows API and other low-level functionality through dynamic-link libraries (DLLs).

What are we looking for

• Must have VBA skill Power Platform especially in Power BI
• VBA / Python skillset would be an added advantage
• Create automated workflows in Excel for sharing data, importing data from databases and more.
• Perform advanced data analyses.
• Develop macros using VBA to streamline and accelerate project completion
• Target automation that efficiently supports existing processes and optimizes workflows between office programs such as Access and Excel.
• Familiarity with the Excel interface.
• Basic understanding of array and looping constructs.
• Willingness to experiment and explore.
• Understanding knowledge on Power BI.
• Development and administration of BI tools.
• Understanding of JavaScript, CSS, SQL, and other JavaScript libraries.

Roles and Responsibilities

• In this role you are required to do analysis and solving of lower-complexity problems.
• Your day-to-day interaction is with peers within Accenture before updating supervisors.
• In this role you may have limited exposure with clients and/or Accenture management.
• You will be given moderate-level instruction on daily work tasks and detailed instructions on new assignments.
• The decisions you make impact your own work and may impact the work of others.
• You will be an individual contributor as part of a team, with a focused scope of work.
• Please note that this role may require you to work in rotational shifts.