SW/App/Cloud Tech Support Analyst

Accenture; Chennai District; On-site; INR 350,000 - 700,000; Full time

Job summary

Accenture in Chennai is seeking a SW/App/Cloud Tech Support Analyst with 3–5 years of experience. The role focuses on VBA programming, Excel automation, and Power BI within the Technology for Operations team.

You will design and implement automated workflows and contribute to data analyses to optimize processes. Qualifications include graduation and strong VBA skills; Python and Power BI expertise are advantageous.

Qualifications

• Graduation completed from a recognized institution.

Responsibilities

• Analyze and solve lower‑complexity problems
• Interact with peers within Accenture with limited client exposure
• You may have limited exposure with clients and/or Accenture management
• Receive moderate instructions on daily tasks and detailed instructions on new assignments
• Your decisions impact your own work and may impact others
• You will be an individual contributor as part of a team
• Role may require rotational shifts

Skills

VBA

Power BI

Python

Excel macros

Data analysis

Automation

SQL basics

JavaScript basics

Education

Graduation

Tools

Excel

Power BI

Job description

Skill required:

Tech for Operations - Visual Basic for Applications (VBA) Programming Language

Designation:

SW/App/Cloud Tech Support Analyst

Qualifications:

Any Graduation

Years of Experience:

3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO (Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation—a software that enables building user-defined functions (UDFs), automating processes and accessing Windows API and other low-level functionality through dynamic-link libraries (DLLs).

What are we looking for?

• Must to have VBA skill
• Power Platform especially in Power BI
• VBA / Python skillset would be an added advantage
• Create automated workflows in Excel for sharing data, importing data from databases and more
• Perform advanced data analyses
• Develop macros using VBA to streamline and accelerate project completion
• Target automation that efficiently supports existing processes and optimizes workflows between office programs such as Access and Excel
• Familiarity with the Excel interface
• Basic understanding of array and looping construct
• Willingness to experiment and explore
• Understanding knowledge on Power BI
• Development and administration of BI tools
• Understanding of JavaScript, CSS, SQL, and other JavaScript libraries

Roles and Responsibilities:

• In this role you are required to do analysis and solve lower‑complexity problems
• Your day‑to‑day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts

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