SW/App/Cloud Tech Support Analyst

Accenture in India; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture in India is seeking a SW/App/Cloud Tech Support Analyst for the Technology for Operations team in Bengaluru. The role focuses on reporting design and development, leveraging JavaScript, C#, and cloud platforms to deliver secure, scalable solutions.

Candidates should have BE/Graduation and 3–5 years of hands-on software development, with strong problem-solving, communication, and client-facing abilities. Willingness to work in shifts may be required.

Qualifications

• BE/Graduation in CS or related field is required.
• 3 to 5 years hands-on software development experience.
• Proficiency in JavaScript or TypeScript and at least one frontend or backend framework.

Responsibilities

• Analyze and solve lower-complexity problems.
• Day-to-day interaction is with peers within Accenture before updating supervisors.
• Limited exposure with clients and/or Accenture management.
• Moderate level instruction on daily tasks and new assignments.
• Act as an individual contributor within a team with a focused scope of work.
• Role may require working in rotational shifts.

Skills

JavaScript

MySQL

Problem-solving

Client relationship

Troubleshooting

Communication

Azure DevOps

AWS

C#

TypeScript

Front-end frameworks

OOP & design patterns

Git

CI/CD

Cloud platforms

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Git

CI/CD

Job description

Skill required: Tech for Operations - Reporting Design & Development

Designation: SW/App/Cloud Tech Support Analyst

Qualifications:BE/Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions.,Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation The activity of building professional looking, powerful reports on the Web or on a LAN network to help run a business more efficiently and provide ongoing insight to optimize the business decision making process.

What are we looking for?

• JavaScript
• MySQL
• Problem-solving skills
• Ability to establish strong client relationship
• Hands-on experience with trouble-shooting
• Written and verbal communication
• Microsoft Azure DevOps
• Amazon Web Services (AWS)
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 2–5 years of hands-on software development experience (adjust as needed).
• Proficiency in one or more programming languages (C# , JavaScript, TypeScript).
• Experience with front-end frameworks (e.g., React, Angular) or backend frameworks (.NET, Spring Boot, Node.js).
• Strong understanding of OOP, data structures, algorithms, and design patterns.
• Experience with relational and/or NoSQL databases (e.g., SQL Server, MySQL, MongoDB).
• Familiarity with Git, CI/CD pipelines, and cloud platforms.
• Good communication and teamwork skills. Roles and Responsibilities:
• In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts