Supply Chain Team Lead Operations Manager

Gratitude India; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Gratitude India in Mumbai is seeking a Supply Chain Team Lead / Operations Manager to drive client relationships, lead a regional SCM team, and optimize workflows.

The role involves performance monitoring, process training, handling escalations, and ensuring efficient supply chain operations end-to-end. 4–8 years of SCM experience, preferably in sourcing & procurement, with strong leadership and stakeholder management is expected.

Qualifications

• Graduate/Postgraduate in SCM/Logistics with 4–8 years SCM experience.
• Experience in sourcing & procurement with team handling and supplier/customer management.
• Strong operational and leadership skills required.

Responsibilities

• Lead and manage SCM team and client relationships.
• Oversee workflow management and process training.
• Monitor performance and address escalations.
• Ensure efficient end-to-end supply chain operations.

Skills

Team handling

Supplier management

Leadership

Workflow management

Performance monitoring

Process training

Education

Graduate/Postgraduate in SCM/Logistics

Job description

Supply Chain Team Lead / Operations Manager responsible for client relationship management, team handling, workflow management, performance monitoring, process training, escalations, and supply chain operations.

Required Candidate profile

Graduate/Postgraduate with 4–8 years of SCM experience, preferably in Sourcing & Procurement, with team handling, supplier/customer management, and strong operational and leadership skills.