Supply Chain Team Lead/Ops Manager

Gratitude India; Pune District, Mumbai, Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Gratitude India in Pune leads supply chain operations, focusing on sourcing, procurement, contract administration, supplier management and risk controls. The role involves managing client relationships, guiding team performance, handling escalations, ensuring quality, and delivering scalable SCM processes.

The ideal candidate has 4–8 years of SCM experience with strong knowledge of sourcing and procurement, and proven ability to coordinate with suppliers and internal teams to drive results.

Qualifications

• 4–8 years of SCM experience with sourcing and procurement knowledge.
• Experience in team handling, client management and supplier coordination.
• Familiarity with contract administration and risk management.

Responsibilities

• Oversee sourcing, procurement, contract administration, supplier management and risk controls.
• Manage client relationships, monitor team performance, and drive process training and delivery.

Skills

Sourcing

Procurement

Contract administration

Supplier management

Risk management

Client management

Team leadership

Process training

Delivery management

Job description

Lead supply chain operations covering sourcing, procurement, contract administration, supplier management and risk controls. Manage client relationships, team performance, quality, escalations, process training and delivery across key SCM operations.

Required Candidate profile

4–8 years of SCM experience with sourcing and procurement knowledge. Skilled in team handling, client management, supplier coordination, contract administration, risk management and issue resolution.