Supply Chain Team Lead - Operations Manager

Gratitude India; Pune District, Mumbai, Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Gratitude India in Mumbai seeks an SCM Team Lead/Operations Manager with 4–8 years of experience in sourcing, procurement and operations. You will lead a team, manage suppliers and clients, and handle escalations to ensure smooth operational delivery.

Ideal candidates have strong leadership, team handling and relationship management skills, with a track record of delivering results in a fast-paced SCM environment.

Qualifications

• 4–8 years of SCM experience required.
• Experience in insourcing, procurement and operations preferred.
• Strong leadership, team handling, supplier and client management and escalation skills expected.

Responsibilities

• Manage sourcing, procurement and supplier relationships to ensure delivery.
• Oversee operations delivery and client handling with a focus on performance and issue resolution.
• Lead and develop SCM team, drive escalations to timely closure and ensure service levels.

Skills

Leadership

Team leadership

Supplier management

Client management

Sourcing

Procurement

Operations delivery

Escalation handling

Job description

Hiring Supply Chain Team Leads/Operations Managers in Mumbai with 4–8 years of SCM experience. Expertise in sourcing, procurement, supplier management, client handling, team leadership, escalations and operational delivery required.

Required Candidate profile

Seeking SCM professionals with 4–8 yrs of experience insourcing, procurement and operations.Candidates should haveteamhandling, supplier/clientmanagement,escalation handling andstrongleadership skills