Supply Chain Lead

Nova Nova; Mumbai; Sur place; INR 3 500 000 - 5 500 000; Plein temps

Résumé du poste

Nova Nova in Mumbai seeks an experienced Supply Chain Lead to oversee end-to-end supply chain and operations, managing the Operations team, inventory, fulfilment, and P&L. The role spans E-commerce, Quick Commerce, and cross-functional stakeholder management, with a strong FMCG/D2C background preferred.

Lead and optimize processes, drive cost efficiency, and collaborate with vendors and platform partners to ensure timely, scalable operations that support rapid business growth.

Qualifications

• 5+ years of experience in a managerial/team-handling role.
• Strong background in FMCG, D2C, Retail, E-commerce, or Quick Commerce.

Responsabilités

• Lead the Supply Chain & Operations team and guide day-to-day activities.
• Oversee inventory planning, availability, fulfilment and logistics.
• Manage operations across E-commerce & Quick Commerce platforms.
• Drive P&L and operational efficiency by monitoring costs and metrics.
• Coordinate with Finance, Sales, Procurement and internal teams; vendors and platform partners.
• Monitor key supply chain metrics and identify bottlenecks; implement improvements.
• Ensure smooth order fulfilment and timely resolution of operational issues.
• Develop scalable processes and SOPs to support business growth.

Connaissances

5+ years management experience

Description du poste

Experience: 5+ years of experience in a managerial/team-handling role

Function: Supply Chain & Operations

Reporting To: Senior Management

About the Role

We are looking for an experienced Supply Chain Lead to lead the end-to-end Supply Chain and Operations function. The role will be responsible for managing the Operations team, overseeing inventory and fulfilment, managing E-commerce and Quick Commerce operations, driving operational efficiency, managing stakeholders, and owning the Supply Chain and Operations P&L.

The ideal candidate should have a strong background in FMCG, D2C, Retail, E-commerce, or Quick Commerce, with proven experience in managing teams and leading supply chain and operations functions.

Key Responsibilities

1. Lead and manage the Supply Chain & Operations team

• Guide the team in day-to-day supply chain and operational activities.
• Allocate responsibilities and monitor team performance.
• Support the team in resolving operational challenges.

2. Oversee inventory planning, availability, fulfilment and logistics

• Monitor inventory levels, stock availability and replenishment requirements.
• Ensure smooth order fulfilment and timely movement of products.
• Coordinate with warehouse and logistics partners for efficient operations.

3. Manage operations across E-commerce & Quick Commerce platforms

• Oversee day-to-day operations across E-commerce and Quick Commerce channels.
• Monitor product availability, order processing and fulfilment.
• Coordinate with platform teams to resolve operational issues.

4. Drive P&L and operational efficiency

• Monitor operational costs and identify opportunities for cost optimisation.
• Track key financial and operational metrics.
• Drive initiatives to improve efficiency and profitability.

5. Coordinate with internal teams, vendors and platform partners

• Work closely with Finance, Sales, Procurement and other internal teams.
• Coordinate with vendors, logistics partners and platform teams.
• Ensure timely communication and resolution of operational dependencies.

6. Monitor key supply chain metrics and identify areas for improvement

• Track inventory, fulfilment, availability, logistics and service-level metrics.
• Identify operational gaps and bottlenecks.
• Implement corrective actions to improve overall performance.

7. Ensure smooth order fulfilment and timely resolution of operational issues

• Monitor the order lifecycle from processing to fulfilment.
• Address issues related to stock-outs, delays, cancellations and fulfilment.
• Coordinate with relevant teams for timely resolution.

8. Develop processes to improve efficiency, cost control and scalability

• Establish and improve operational processes and SOPs.
• Identify opportunities for process and cost optimisation.
• Build scalable processes to support business growth.