Head of Operations

Barosi; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Barosi in Gurugram, India seeks an experienced Head of Operations to lead end-to-end manufacturing, warehousing, inventory, and distribution. The role requires hands-on management of online and offline business operations and POS integration across multiple locations.

You will partner with production, finance, and technology teams to optimize processes, reduce wastage, and improve service levels. A strong track record in scalable ops and building high-performing teams across sites is essential.

Qualifications

• Strong experience in a manufacturing-based organization.
• Experience in managing large-scale warehousing and inventory operations.
• Exposure to online/e-commerce business operations and order fulfilment.
• Hands-on experience with POS systems, including inventory integration and reconciliation.
• Strong understanding of supply chain, logistics, distribution, and operational planning.

Responsibilities

• Lead and manage operations across manufacturing, warehousing, inventory, and distribution.
• Coordinate production, warehouse, procurement, logistics and business teams.
• Oversee warehouse operations: inventory accuracy, stock movement, storage, dispatch.
• Manage processes for online and offline channels.
• Implement POS systems across locations and ensure inventory syncing.
• Ensure accurate inventory syncing between warehouses, POS, and online channels.
• Collaborate with technology and finance to maintain effective systems.
• Identify gaps and improve efficiency, reduce wastage and costs.
• Monitor key metrics and own service levels and productivity.
• Build and lead high-performing operations teams across locations.
• Ensure compliance with processes, safety standards and controls.

Skills

Manufacturing operations

Warehousing

Inventory management

Distribution

Online ops

POS systems

Supply chain

Cross-functional teams

Problem solving

Leadership

Safety compliance

Job description

We are looking for an experienced and hands-on Head of Operations to lead and manage end-to-end operational functions. The ideal candidate should come from a manufacturing background, with strong experience in warehousing, inventory management, distribution, and online business operations.

Key Responsibilities

• Lead and manage overall operations across manufacturing, warehousing, inventory, and distribution.
• Ensure smooth coordination between production, warehouse, procurement, logistics, and business teams.
• Oversee warehouse operations, including inventory accuracy, stock movement, storage, dispatch, and replenishment.
• Manage and optimize operational processes for the company's online and offline business channels.
• Have hands-on experience in managing and implementing POS systems across multiple business locations or channels.
• Ensure accurate inventory syncing between warehouses, POS systems, and online sales channels.
• Work closely with technology and finance teams to ensure operational systems and processes are functioning effectively.
• Identify process gaps, improve operational efficiency, and reduce wastage and operational costs.
• Monitor key operational metrics and take ownership of service levels, productivity, and overall execution.
• Build and manage high-performing operations teams across different functions and locations.
• Ensure compliance with company processes, safety standards, and operational controls.

Requirements

• Strong experience in a manufacturing-based organization.
• Experience in managing large-scale warehousing and inventory operations.
• Exposure to online/e-commerce business operations and order fulfilment.
• Hands-on experience in managing POS systems, including inventory integration and reconciliation.
• Strong understanding of supply chain, logistics, distribution, and operational planning.
• Experience in managing cross-functional teams and multiple operational locations.
• Strong problem-solving skills with the ability to handle complex operational challenges.
• Ability to work in a fast-paced and growing business environment.

Preferred Experience

Candidates from manufacturing businesses with a combination of warehousing, retail/POS, and online business operations experience will be preferred.