Supply Chain Development Manager; Royal Canin; Mumbai

Mars, Incorporated and its Affiliates; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Mars, Incorporated seeks a Senior Supply Chain Transformation Lead to drive end-to-end improvements across the network, from factory to customer, including automation and analytics. The role focuses on building scalable models for e-commerce and quick commerce, deploying global initiatives in India, and aligning with regional dynamics.

The candidate will own business cases, roadmaps, and KPIs, managing cross-functional teams and stakeholders to deliver measurable impact and continuous

Qualifications

• MBA in Supply Chain / Operations required.
• Lean Six Sigma certification preferred.
• Willingness to travel to multiple DC locations in India.

Responsibilities

• Lead end-to-end process improvements across the supply chain from factory to customer.
• Spearhead SCM automation through pilots and scaling.
• Map current processes to identify inefficiencies, risks and improvement opportunities.
• Apply Lean / Six Sigma methodologies to drive continuous improvement.
• Design and evolve fit-for-purpose supply chain models for E‑commerce and Quick Commerce.
• Develop mid-to-long term roadmaps to support accelerated growth in these channels.
• Evaluate and optimize distribution network design (warehouses, FCs, last-mile).
• Build robust business cases with ROI and lead end-to-end projects.
• Deploy Global & Regional initiatives in India and ensure alignment with local dynamics.
• Develop dashboards and analytics; track KPIs like service level, OTIF, speed to customer, cost-to-serve.
• Create SOPs and build capability across teams.
• Manage stakeholders across Sales, E-commerce, logistics and partners.

Skills

Process improvement

SCM automation

Stakeholder management

Data-driven decisions

KPI tracking

Education

MBA in Supply Chain / Operations

Lean Six Sigma certification

Job description

Job Description:

Job Responsibilities

1. Supply Chain Transformation & Process Excellence

• Lead end-to-end process improvement initiatives across the supply chain from factory to customer.
• Spearhead SC automation by identifying automation opportunities, piloting, and scaling up.
• Map current processes and workflows to identify inefficiencies, risks, and improvement opportunities.
• Apply Lean / Six Sigma methodologies to drive continuous improvement.
• Standardize and embed best practices across the network.

2. Digital & Quick Commerce Supply Chain Development

• Design and evolve fit-for-purpose supply chain models for E-commerce marketplaces and Quick Commerce platforms.
• Develop strategies for:
  • High service levels and fast fulfillment (same-day / <30 min delivery)
  • Optimized inventory placement (dark stores, FCs, hubs)
  • Managing high demand variability and SKU complexity
• Bring outside-in perspectives from across the industry.
• Build and execute a mid-to-long term roadmap to support accelerated growth in these channels.
• Continuously adapt supply chain capabilities to meet changing customer and partner expectations.

3. Network Design & Capability Building

• Evaluate and optimize distribution network design, including warehouses, fulfillment centers, and last-mile models.
• Drive decisions on:
  • Dark store and micro-fulfilment strategies
  • Decentralized vs centralized inventory models
• Build scalable capabilities to support future growth across channels.

4. Business Case Development & Project Leadership

• Identify and prioritize improvement opportunities based on impact and feasibility.
• Develop robust business cases, including cost-benefit analysis and ROI.
• Lead end-to-end project management: Planning, stakeholder alignment, execution, and implementation.
• Ensure timely and successful delivery of initiatives.

5. Deployment of Global & Regional Initiatives

• Lead deployment and localization of Global and Regional Supply Chain projects in India.
• Ensure alignment with local market dynamics, especially Digital & Quick Commerce growth requirements.
• Collaborate closely with Regional Supply Chain teams.
• Drive the Sustainability agenda.

6. Analytics & Performance Management

• Develop and own supply chain dashboards and performance reporting.
• Strengthen data-driven decision making across teams.
• Track key KPIs: Service level / fill rate, OTIF (On Time In Full), Speed to customer, and Cost-to-serve.
• Build analytical capability within teams to support continuous improvement.

7. SOP Development & Capability Building

• Develop and implement Standard Operating Procedures (SOPs) for new and improved processes.
• Drive training and capability building across teams.
• Ensure consistent adoption of improved processes.

8. Stakeholder Management & Collaboration

• Build strong relationships with: Sales, E-commerce, and Commercial teams; logistics and warehousing partners; and Digital and Quick Commerce platforms.
• Act as a single point of contact for supply chain in business transformation initiatives.
• Influence stakeholders without direct authority to drive alignment and execution.

9. Continuous Improvement & Innovation

• Stay ahead of trends in Digital Commerce, Quick Commerce, and last-mile logistics.
• Identify and pilot innovative solutions (e.g., hyperlocal fulfillment, automation, partner-led models).
• Drive a culture of continuous improvement and agility.

Job Specifications / Qualifications

Education & Professional Qualifications

Education & Professional Qualifications

• Required: MBA in Supply Chain / Operations
• Certification in Lean / Six Sigma preferred
• Must be capable of traveling to the multiple DC locations across India
• Highly innovative, ability to bring outside in perspective from similar industries.

Knowledge / Experience

Required

• 2+ years of experience in Supply Chain / Logistics / Warehousing
• Strong experience in FMCG / Consumer Goods supply chains
• Proven exposure to:
• E-commerce supply chain operations
• Quick Commerce platforms– highly preferred
• Automation Projects

Strong understanding of:

• Demand & Supply Planning
• Inventory management and replenishment strategies
• Last-mile and fast fulfillment models
• Experience in process mapping and complex route-to-market supply chains

Desired

• Good financial acumen and business case evaluation skills
• Ability to influence without authority and work across functions