Supervisor

Landmark Group; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

Lifestyle International Private Limited, operating a Lifestyle store in Pune, seeks a store operations professional with Graduation and strong people management skills. You will oversee top-line achievement, brand sales share, shrinkage control, and seasonal sell-through while maintaining exceptional customer experience and adhering to SOPs.

Key focus areas include staff management, customer feedback, timely service, and strict adherence to retail standards, SOPs, and VM guidelines to drive

Qualifications

• Graduation or equivalent qualification required.
• Experience in retail store operations preferred.
• Knowledge of customer service standards and store processes.

Responsibilities

• Achieve top line for the store as per budgets.
• Achieve brand sales share.
• Control shrinkage, damage & expiry.
• Seasonal sell-through.
• Maintain customer shopping experience standards including brand staff.
• LMR customer feedback.
• Achievement of customer service TATs process.
• Staff – On roll & brand availability & rota.
• Maintain retail standards and implement SOPs for concepts and store operations.

Skills

People Management

Education

Graduation

Bachelors Course - Others

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Function Operations

Sub Function Concept Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region West

State Maharashtra

City Pune

Location Type Store

Skills

Skill

People Management

Qualification

Graduation

Bachelors Course - Others

Working Language

Job Description

• inance
• Achieve top line for the store as per budgets
• Achieve brand sales share
• Control shrinkage, damage & expiry
• Seasonal sell thru Customer
• Maintain customer shopping experience standards including brand staff
• LMR customer feedback
• Achievement of customer service TATs Process
• Staff – On roll & brand availability & ROTA
• Process- Internal Processes & VM - Maintain the retail standards and implements all SOPs w.r.t to concepts and store operations
• Adherence to SOP checklists People
• Values and CREATE behaviors
• Developing self Special Initiatives
• Special projects (individual specific)