Store Administration Mgr

Landmark Group; Thane; On-site; INR 600,000 - 900,000; Full time

Job summary

Lifestyle International Private Limited in Thane is seeking a store operations professional to drive adherence to retail SOPs, ambience, and hygiene standards. You will collaborate with stakeholders to ensure all customer touchpoints are staffed and cash operations are secure, while maintaining health, safety, and inventory processes.

The role involves implementing marketing promotions, coordinating with vendors for manpower, and guiding a team to meet service and operational standards in a

Qualifications

• Graduation is required.
• Experience in store operations or retail is preferred.
• Strong customer service orientation.

Responsibilities

• Drive adherence to retail SOPs, ambience, and store hygiene standards.
• Ensure customer service touch points (CSD, entry, fitting rooms, baggage counter) are manned per norms.
• Review cash tills and cash operations for accuracy and fraud detection.
• Ensure HSE processes and checklists are followed.
• Oversee asset inward, transfer, disposal, and perpetual inventory processes.
• Implement marketing promotions per guidelines and report feedback to the team.
• Coordinate with vendors to ensure adequate manpower within defined budgets.
• Address customer issues and resolve complaints within defined timelines.
• Lead and guide the team to deliver on responsibilities.

Skills

Administration

Education

Graduation

Bachelors Course - Others

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept Non Concept LS

Function Operations

Sub Function Store Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region West

State Maharashtra

City Thane

Location Type Store

Work Location Vivacity Thane LS

Skills

Skill

Administration

Qualification

Graduation

Bachelors Course - Others

Working Language

Job Description

Drive adherence to the retail SOPs, retail standards, ambience, floor hygiene standards and processes for the store in collaboration with the relevant stakeholders (including omni channel SOPs and processes)

• Check and ensure all customer service touch points are manned as per required norms (CSD, store entrance, fitting rooms, baggage counter etc.)
• Review and ensure cash tills are operational as per defined norms in collaboration the relevant stakeholders
• Verify cash operations as per defined norms to detect errors and fraud
• Review and ensure all HSE processes and checklists are adhered to
• Review and ensure adherence to the asset inward, transfer and disposal processes
• Review and ensure compliance to perpetual inventory and global count processes
• Implement the marketing promotions as per defined guidelines
• Share feedback on the marketing promotions for necessary actions
• Work with the vendors to ensure availability of manpower as per defined budgets (housekeeping, security, casual laborers etc.)
• Review and ensure adherence to the standards of customer service
• Follow up and ensure all customer issues and complaints are resolved as per defined timelines
• Manage and guide the team to deliver on the job