Senior CSR_APL

Landmark Group; Gurgaon; On-site; INR 450,000 - 750,000; Full time

Job summary

Lifestyle International Private Limited, Gurgaon store, is seeking a dynamic candidate for the Lifestyle concept. The role focuses on driving sales budgets, ensuring strong sell-through, and maintaining stock levels in collaboration with stakeholders.

Responsibilities include analyzing product performance, implementing approved actions, adhering to SOPs, and driving promotions while upholding customer service standards. You will lead and guide the team to meet targets in a store setting.

Qualifications

• Graduation is required for consideration.
• Bachelor level course in any field is acceptable as per the ad.

Responsibilities

• Drive the sales budgets for the concept.
• Drive sell thru at category level (pre EOSS and EOSS within the season).
• Analyze product performance, identify performing and non-performing products, recommend required actions and implement the approved actions.
• Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes).
• Implement the marketing promotions as per defined guidelines.
• Share feedback on the marketing promotions for necessary action.
• Maintain optimum stock for the concept in collaboration with relevant stakeholders.
• Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles.
• Review and ensure adherence to the standards of customer service.
• Follow up and ensure all customer issues and complaints are resolved as per defined timelines.
• Manage and guide the team to deliver on the job.

Skills

Retail

Education

Graduation

Bachelors Course - Others

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept APL Ethnic wear

Function Operations

Sub Function Concept Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region North

City Gurgaon

Location Type Store

Skills

Skill

Retail

Qualification

Graduation

Bachelors Course - Others

Working Language

Job Description

• Drive the sales budgets for the concept


• Drive sell thru at category level (pre EOSS and EOSS within the season)


• Analyze product performance, identify performing and non-performing products, recommend required actions and implement the approved actions


• Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes)


• Implement the marketing promotions as per defined guidelines


• Share feedback on the marketing promotions for necessary action


• Maintain optimum stock for the concept in collaboration with relevant stakeholders


• Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles


• Review and ensure adherence to the standards of customer service


• Follow up and ensure all customer issues and complaints are resolved as per defined timelines


• Manage and guide the team to deliver on the job