Successfactors Analyst

Expro; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Expro is seeking an HRIS Administrator in Hyderabad, India, to manage and enhance its HR systems. The ideal candidate will have 4+ years of experience in an HR or HRIS role, with a solid grasp of HR processes and user requirements.

Responsibilities include managing the HR Systems Admin ticketing system, conducting audits, and ensuring compliance with data regulations. Proficiency in SAP SuccessFactors and effective communication skills are essential for success.

Qualifications

• 4+ years experience in HR and/or HRIS role with strong understanding of HR processes.
• Proficient in use and administration of HRIS; SAP SuccessFactors experience preferred.
• Experience working with users across different countries.

Responsibilities

• Manage HR Systems Admin ticketing system and ensure timely responses.
• Conduct routine system audits and follow up with the HR team.
• Drive automation and process efficiency initiatives across HR functions.
• Ensure compliance with data privacy regulations.

Skills

HR processes understanding

Data analysis

User training coordination

Communication skills

Process automation

Education

HR or information systems related qualification

Tools

SAP SuccessFactors

Microsoft Office (Excel, Word)

Job description

Role & Responsibilities

Integrity/Compliance - behaves in a fair, honest and ethical manner toward others; adheres to Company Code of Conduct.

Act as custodian of the HR Systems Admin ticketing system ensuring timely response to queries and issues. Troubleshoot problems, analyse issues and provide solutions, escalating to next level support where necessary.

Conduct system audits on a routine basis, with follow up to the HR team for corrections in line with findings.

Maintain understanding of Group HR processes and procedures to ensure HRIS functionality and use, is fit for purpose.

Keep up to date with new functionality and releases from the HRIS provider. Communicating relevant information to the HR management team / Subject Matter Expert (SME).

Analyse user requirements, current procedures and problem areas to further automate processing and suggest improvements to existing HRIS to HR management team / SME.

Assist with review, development, testing and rollout of revised functionality of HRIS.

Update and communicate HRIS user guides, including those for HR, managers and employees, on a regular basis and as functionality changes.

Act as focal point for the coordination of user training and its delivery in conjunction with HR management team / SME.

Provide management reports in their agreed format as per schedule; process ad hoc requests for reports ensuring accuracy and timely delivery.

Undertake ad hoc projects related to the HRIS.

Ensure objectives set under Employee Development Plan are met.

Ensure compliance with data privacy regulations and internal audit requirements.

Manage user access and security roles.

Drive automation and process efficiency initiatives across HR functions.

Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expros reputation is minimised. If necessary, report possible violations or conflicts of interest.

Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes and systems. Takes an active part in quality improvement processes. Identify and report any deficiencies to supervisor and obtain authorisation for any deviations from standard procedures.

Actively comply with all applicable Health, Safety & Environmental (HSE) policies, procedures and processes. Promote HSE awareness; take responsibility and be accountable for own safety and safety of others. Demonstrate the personal application of HSE procedures in daily performance and always follow the 10 Safety House Rules.

Preferred Candidate Profile

• Holds an HR or information systems related qualification
• 4+ years experience within a related working environment (HR and/or HRIS role) with a strong understanding of HR processes and data flows
• Proficient in the use, maintenance and administration of a recognised HRIS and/or has HRIS configuration experience. Preferably 2+ years SAP SuccessFactors
• Experienced in working with users across different countries
• Effective communication skills (must be proficient in English)
• Proficient in Microsoft office (Excel, Word)