Student Support Executive

Mftindia; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Mftindia is seeking a student support associate to ensure smooth, timely service for students. You will respond to emails, manage MS Office-based reporting, and coordinate with departments to handle student queries. The role emphasizes empathy, patience, and problem-solving in a fast-paced educational environment.

The candidate should demonstrate strong written communication, time management, and tech-savviness, contributing to weekly and monthly reports and overall student satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Tech-savvy with relevant experience.
• Proficient in writing replies via email and MS Office.
• Experience handling student inquiries.
• Ability to prepare weekly and monthly reports.

Responsibilities

• Taking care of the students of the institute.
• Responsible for smooth and timely service/support to students.
• Command over writing replies via email and Microsoft Office packages.
• Responsible for weekly and monthly reports.
• Managing student queries and coordination with various departments.

Skills

Excellent communication

Interpersonal skills

Tech-savvy

Problem-solving

Time management

Empathy and patience

Tools

Microsoft Office

Job description

• Excellent communication and interpersonal skills
• Tech-savvy with relevant experience

Job Description:

• Taking care of the students of the institute
• Responsible for smooth and timely service/support to students
• Command over writing replies via email and Microsoft Office packages
• Responsible for weekly and monthly reports
• Managing student queries and coordination with various departments

Key Skills:

• Problem-solving ability
• Time management
• Interpersonal skills (empathy & patience)