Strategic Account Manager - Staffing

COSTAFF Global; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Strong career progression

Learning opportunities

Job summary

A staffing solutions provider in Bengaluru seeks an experienced Strategic Accounts Manager to oversee client accounts in contingent and permanent staffing. The successful candidate will manage client relationships, ensuring revenue growth while collaborating with internal Talent Acquisition teams to deliver quality candidates. Applicants should have 3-6 years of staffing experience, strong stakeholder management skills, and proficiency with recruitment tools. The role offers significant career progression opportunities and a high-performance culture focused on accountability and results.

Qualifications

• 3-6 years of experience in staffing (contingent and/or permanent hiring).
• Experience in managing client accounts and revenue targets.
• Familiarity with reporting mechanisms.

Responsibilities

• Manage end-to-end client relationships as the primary point of contact.
• Drive revenue growth through account mining and opportunity conversion.
• Track and manage the hiring pipeline to ensure closures.

Skills

Strong stakeholder management

Revenue generation

Client management

Coordination and collaboration

Proactive solution-oriented mindset

Tools

Microsoft Excel

Recruitment tools/ATS

Job description

Strategic Accounts Manager - Staffing

Location: Bangalore (Work From Office)

Experience: 3-6 Years

About Costaff

Costaff Global is a fast-growing staffing and workforce solutions partner, enabling organizations to build, scale, and manage high-performing teams across contingent & permanent hiring. Headquartered in Bangalore, we work with leading enterprises to deliver agile, SLA-driven talent solutions with speed, quality, and precision. Our approach combines AI-enabled sourcing, strong talent networks & structured hiring frameworks to ensure predictable hiring outcomes. With deep expertise in both technology & non-technology staffing, we act as a strategic extension of our clients—driving workforce efficiency, compliance & business growth. At Costaff, we foster a high-performance culture built on ownership, accountability & continuous improvement—empowering our teams to deliver measurable impact & grow alongside the business.

About the Role

We are looking for a dynamic & results-driven Account Manager to manage & grow client accounts across contingent & permanent staffing services (IT/Non-IT). This role requires strong stakeholder management, revenue ownership & ability to drive hiring outcomes by working closely with both clients & internal Talent Acquisition teams.

Key Responsibilities

• Manage end-to-end client relationships as the primary point of contact for staffing engagements
• Drive revenue growth through account mining, demand generation, and opportunity conversion
• Partner with Talent Acquisition teams to ensure timely, quality-driven candidate delivery
• Understand client hiring needs and translate them into actionable recruitment strategies
• Track and manage the hiring pipeline (submissions, interviews, offers, onboarding) to ensure closures
• Conduct regular client reviews and maintain high levels of stakeholder engagement and satisfaction
• Ensure adherence to SLAs, process compliance, and accurate reporting through internal systems
• Proactively address challenges, drive escalations to closure, and ensure seamless delivery
• Strong client and stakeholder management skills
• Proven ability in revenue generation and account growth
• Good understanding of contingent and permanent staffing lifecycle
• High ownership mindset with a results-driven approach
• Strong coordination and collaboration skills with internal teams
• Ability to work in a fast-paced, target-driven environment

Eligibility Criteria

• 3-6 years of experience in staffing (contingent and/or permanent hiring)
• Experience in managing client accounts and delivering against hiring/revenue targets
• Familiarity with recruitment tools/ATS and reporting mechanisms
• Hands on experience in Microsoft Excel, reporting/metrics & dashboard

Success Metrics

• Revenue achievement and account growth
• Fill rate and time-to-fill
• Submission-to-interview and interview-to-offer conversion ratios
• Client satisfaction and retention

What We Are Looking For

• Individuals with high energy, urgency, and accountability
• Strong execution focuses with the ability to work with aggression, agility, and ownership
• Proactive solution-oriented mindset with excellent communication skills

Why Join Us

• Opportunity to work with leading enterprise clients
• Strong career progression and learning opportunities