Strategic Account Manager, Account Management

Tech Sales Jobs; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Amazon Bengaluru is seeking an Account Manager to steward a set of critical seller accounts and contribute to 20%+ of the sales organization. You will build strong relationships with top sellers and collaborate on growth strategies with business development and onboarding teams.

You will drive improvements in customer-facing inputs, conduct deep-dive analyses, and publish actionable recommendations to boost performance and seller success.

Qualifications

• 2+ years of sales experience.
• 2+ years of sales or account management experience.

Responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Skills

Sales experience

Account management

Job description

• 2+ years of sales experience
• 2+ years of sales or account management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the sales organisation. She/He will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.