Account Manager, OHL

Amazon; Gurugram District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Amazon’s ASSPL in Haryana seeks an Account Manager to oversee a set of critical seller accounts contributing to 20%+ of the category’s business. You will build strong relationships with top sellers and drive improvements in customer inputs to achieve category objectives.

You will champion seller needs, develop strategic account plans, coordinate with BD and onboarding teams, and publish data-driven recommendations to optimize performance and ensure excellent customer experience.

Qualifications

• Undergraduate degree required.
• Experience in leadership or account management positions.

Responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Skills

Leadership experience

Account management

Education

Undergraduate degree

Job description

Description

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Description

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Basic Qualifications

• Undergraduate degree
• Experience in leadership or account management positions

Preferred Qualifications

• MBA, or Master's degree

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Company

- ASSPL - Haryana - C77

Job ID: A10572976