Store Manager/Store Incharge

More Retail; Tirupattur; On-site; INR 360,000 - 540,000; Full time

Job summary

More Retail is seeking a Store Manager / Duty Manager to oversee daily store operations, ensure timely openings, and uphold SOPs and hygiene standards. The role emphasizes delivering excellent customer service, driving loyalty, and managing inventory, cash handling, and shrinkage mechanisms.

The candidate should have experience in retail store operations, with food & FMCG retail as an added advantage, and will lead, train, and supervise the team to meet performance targets.

Qualifications

• Preferred Profile items listed in the ad indicate a need for experience in retail store operations and familiarity with food & FMCG retail.

Responsibilities

• Ensure smooth store operations, timely store opening, and adherence to SOPs and hygiene standards.
• Drive excellent customer service and increase loyalty conversions through effective in-store engagement.
• Manage inventory, stock availability, damages, expiry, shrinkage, and cash handling efficiently.
• Ensure proper planogram execution, space management, and store standards.
• Lead, train, and supervise the store team to drive productivity and achieve operational targets.
• Monitor daily input/output metrics and implement corrective actions where required.
• Maintain store assets and ensure loss prevention through strong process control.
• Regularly interact with customers to understand their needs and share feedback on assortment, availability, and pricing.

Job description

Job description

Job Title: Store Manager / Duty Manager

Key Responsibilities

Ensure smooth store operations, timely store opening, and adherence to all SOPs and hygiene standards.

Drive excellent customer service and increase loyalty conversions through effective in-store engagement.

Manage inventory, stock availability, damages, expiry, shrinkage, and cash handling efficiently.

Ensure proper planogram execution, space management, and store standards.

Lead, train, and supervise the store team to drive productivity and achieve operational targets.

Monitor daily input/output metrics and implement corrective actions where required.

Maintain store assets and ensure loss prevention through strong process control.

Regularly interact with customers to understand their needs and share feedback on assortment, availability, and pricing.

Preferred Profile

Experience in Retail store operations.

Experience in Food & FMCG retail will be an added advantage.

Interview Process:

1st round - Online Test

2nd Round & 3rd Round- VC Interview / F2F Interview