Store Manager - Navi Mumbai

Lenskart; Panvel; Presencial; INR 600 000 - 800 000; Tempo integral

Resumo da oferta

Lenskart Store Manager role in Panvel, Maharashtra, India focuses on translating strategy into strong execution. The incumbent leads store sales, customer satisfaction, staff development, and smooth operations to meet targets across metrics.

Key responsibilities include driving sales, improving NPS, supervising staff, managing cash and inventory, ensuring SOP adherence and store upkeep, and maintaining high morale among the team.

Qualificações

• Minimum qualification: Graduate.
• Ability to act as a link between strategy and execution.
• Ability to develop and inspire people to achieve their best.

Responsabilidades

• Drive store sales vs. plan.
• Drive Net Promoter Score (NPS).
• People development and morale.
• Cash & inventory management.
• Store supervision and SOP adherence & implementation.
• Store upkeep & maintenance.

Conhecimentos

Leadership

Customer focus

Communication

Multitasking

Adaptability

Formação académica

Graduate

Descrição da oferta de emprego

Role & responsibilities

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

Responsibilities

• Customer focus: Driving Net Promoter Score
• Driving sales vs. plan
• People development
• Cash & Inventory management
• Supervision
• SOP adherence & implementation
• Store upkeep & maintenance

Preferred candidate profile

Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority