Store Manager | Etawah

Lenskart Solutions Pvt Ltd; Etawah; On-site; INR 486,000 - 594,000; Full time

Benefits offered by this job

Paid training at Lenskart Academy

Job summary

Lenskart is hiring a Store Manager in Etawah to lead daily store operations and drive sales, profitability, and customer experience. You will oversee a team including Sales Associates and Optometrists, monitor performance, and ensure adherence to SOPs and brand standards.

The role emphasizes strong leadership, communication, and sales management skills, with responsibilities spanning staffing, inventory, merchandising, and customer service excellence.

Qualifications

• Prior experience in retail sales, store operations, or team management.
• Strong leadership, communication, customer handling, and sales management skills.
• Ability to manage a team and achieve business targets.

Responsibilities

• Manage overall store operations and ensure smooth day-to-day functioning.
• Drive store sales, revenue, and profitability by achieving monthly business targets.
• Lead, motivate, and manage the store team, including Sales Associates and Optometrists.
• Ensure excellent customer service and deliver a superior customer experience.
• Monitor team performance, productivity, conversion rates, and average order value.
• Maintain store standards, visual merchandising, product displays, and inventory management.
• Handle customer queries, escalations, and complaints effectively.
• Ensure adherence to company policies, SOPs, and operational guidelines.
• Manage staff scheduling, attendance, performance reviews, and team development.
• Drive upselling and cross-selling initiatives to maximize sales opportunities.

Skills

Leadership

Communication

Sales management

Team management

Customer handling

Store operations

Education

12th Pass with experience proof

Graduate with experience proof

Job description

Job Description Store Manager | Lenskart

Company: Lenskart
Position: Store Manager
Industry: Retail / Eyewear
Location: Etawah

Job Responsibilities

• Manage overall store operations and ensure smooth day-to-day functioning.
• Drive store sales, revenue, and profitability by achieving monthly business targets.
• Lead, motivate, and manage the store team, including Sales Associates and Optometrists.
• Ensure excellent customer service and deliver a superior customer experience.
• Monitor team performance, productivity, conversion rates, and average order value.
• Maintain store standards, visual merchandising, product displays, and inventory management.
• Handle customer queries, escalations, and complaints effectively.
• Ensure adherence to company policies, SOPs, and operational guidelines.
• Manage staff scheduling, attendance, performance reviews, and team development.
• Drive upselling and cross-selling initiatives to maximize sales opportunities.

Eligibility Criteria

• 12th Pass: Minimum 6 years of overall work experience with valid experience proof.
• Graduate: Minimum 4 years of overall work experience with valid experience proof.
• Prior experience in retail sales, store operations, or team management is preferred.
• Strong leadership, communication, customer handling, and sales management skills.
• Ability to manage a team and achieve business targets.

Salary & Incentives

• CTC: Up to 5.40 LPA (based on experience and current salary).
• Monthly Incentives: 8,000 to 20,000 based on store and individual performance.

Mandatory Training

• Selected candidates must complete 22 days of paid functional training at Lenskart Academy, Bhiwadi, Rajasthan.
• Training covers product knowledge, sales processes, customer experience, store operations, and eye-testing fundamentals.
• Salary will be applicable from Day 1 of training.
• Candidates are required to manage their own travel, food, and accommodation