Retail Store Manager

Lenskart Solutions Pvt Ltd; Hyderabad, Adilabad District, Nagarkurnool; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

Career growth opportunities

Training and learning opportunities

Opportunity to work with a leading Eyw

Job summary

Lenskart is seeking a Store Manager to lead daily store operations in Telangana and Pan India, steering a team to meet sales goals. You will drive customer satisfaction and store profitability while ensuring smooth operations across merchandising, inventory, and billing.

The role requires a Graduate with 4+ years of leadership experience in retail, strong communication, and the ability to manage shifts and customer escalations. Immediate joiners preferred.

Qualifications

• Graduate preferred.
• 4+ years leadership experience in retail.
• Strong leadership and communication skills.
• Proven track record of meeting sales targets.
• Flexibility to work rotational shifts, weekends, and holidays.

Responsibilities

• Manage overall store operations and day-to-day functioning.
• Lead and develop the store team to achieve sales targets.
• Drive sales, revenue growth, customer satisfaction, and profitability.
• Ensure excellent customer service and handle escalations.
• Monitor KPIs, conversion rates, and average transaction value.
• Manage inventory, stock availability, billing, and store merchandising.
• Ensure compliance with company policies, standards and processes.
• Train staff on product knowledge and sales techniques.
• Prepare sales reports and implement improvement plans.
• Maintain store hygiene, discipline, and visual merchandising standards.

Skills

Leadership

Communication

Team Management

Sales Targets

Customer Service

Education

Graduate

Job description

Job Description Store Manager

Company: Lenskart

Department: Retail Operations

Location: Telangana / Pan India

Job Responsibilities

• Manage overall store operations and ensure smooth day-to-day functioning.
• Lead, motivate, and develop the store team to achieve sales targets.
• Drive sales, revenue growth, customer satisfaction, and business profitability.
• Ensure excellent customer service and handle customer escalations effectively.
• Monitor store performance, KPIs, conversion rates, and average transaction value.
• Manage inventory, stock availability, billing, and store merchandising.
• Ensure compliance with company policies, operational standards, and processes.
• Train team members on product knowledge, sales techniques, and customer handling.
• Prepare sales reports and implement action plans to improve store performance.
• Maintain store hygiene, discipline, and visual merchandising standards.

Eligibility Criteria

• Education: Graduate preferred.
• Experience: Minimum 4 years of leadership experience, with experience as a Team Leader, Assistant Store Manager, Deputy Manager, or Store Manager documented on paper.
• Strong leadership, communication, and team management skills.
• Proven track record of achieving sales targets and driving business growth.
• Excellent customer service and problem-solving abilities.
• Ability to manage store operations and motivate a team.
• Flexibility to work rotational shifts, weekends, and holidays.
• Immediate joiners will be preferred.

Compensation & Benefits

• Salary up to 4.5LPA, plus performance-based incentives.
• Career growth and development opportunities.
• Training and learning opportunities.
• Opportunity to work with one of India's leading eyewear brands.