Store Manager | Lenskart | Etawah

Lenskart; Etawah; On-site; INR 250,000 - 450,000; Full time

Job summary

Lenskart in Uttar Pradesh is seeking a Store Manager to oversee daily store operations, ensure policy compliance, and drive a high standard of customer service. You will lead a team, manage inventory and merchandising, analyze sales, and build relationships to boost revenue and retention while delivering a best-in-class shopping experience for eyewear and accessories.

Join a fast-paced retail environment focused on growth, training staff, and maintaining visual standards that reflect Lenskart’s

Responsibilities

• Store Operations: Manage daily store operations, ensuring smooth functioning and compliance with company policies and procedures.
• Sales & Revenue: Drive store sales, achieve monthly revenue targets, and identify opportunities to increase sales and profitability.
• Team Management: Lead, motivate, and supervise store staff to achieve individual and team performance targets.
• Customer Experience: Ensure excellent customer service by understanding customer needs and resolving complaints effectively.
• Product Knowledge: Maintain strong knowledge of eyewear, sunglasses, lenses, frames, and other optical products.
• Inventory Management: Monitor stock levels, manage inventory, coordinate replenishment, and minimize stock discrepancies.
• Visual Merchandising: Ensure proper product display, store cleanliness, and adherence to Lenskart's visual merchandising standards.
• Performance Monitoring: Track sales performance, conversion rates, average transaction value, and other KPIs.
• Staff Training: Train team members on product knowledge, sales techniques, customer handling, and store processes.
• Reporting & Compliance: Maintain accurate sales reports, cash records, billing processes, and operational documentation.
• Business Development: Build strong customer relationships, encourage repeat purchases, and support customer retention initiatives.

Job description

Key Roles & Responsibilities

• Store Operations: Manage daily store operations, ensuring smooth functioning and compliance with company policies and procedures.
• Sales & Revenue: Drive store sales, achieve monthly revenue targets, and identify opportunities to increase sales and profitability.
• Team Management: Lead, motivate, and supervise store staff to achieve individual and team performance targets.
• Customer Experience: Ensure excellent customer service by understanding customer needs and resolving complaints effectively.
• Product Knowledge: Maintain strong knowledge of eyewear, sunglasses, lenses, frames, and other optical products.
• Inventory Management: Monitor stock levels, manage inventory, coordinate replenishment, and minimize stock discrepancies.
• Visual Merchandising: Ensure proper product display, store cleanliness, and adherence to Lenskart's visual merchandising standards.
• Performance Monitoring: Track sales performance, conversion rates, average transaction value, and other key performance indicators (KPIs).
• Staff Training: Train team members on product knowledge, sales techniques, customer handling, and store processes.
• Reporting & Compliance: Maintain accurate sales reports, cash records, billing processes, and operational documentation.
• Business Development: Build strong customer relationships, encourage repeat purchases, and support customer retention initiatives.