Store Manager

Lenskart Solutions Pvt Ltd; Adilabad District, Hanamkonda; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

Incentives

Career growth

Training opportunities

Brand exposure

Job summary

Lenskart is seeking a Store Manager to lead day-to-day store operations across Delhi NCR / Pan India. You will guide a store team to achieve sales targets, ensure stellar customer service and manage inventory, merchandising, and reporting.

The role emphasizes strong leadership, hands-on coaching, and the ability to drive business growth while maintaining brand standards and operational discipline.

Qualifications

• Leadership and people-management skills.
• Proven ability to drive sales and growth.
• Excellent customer service and problem-solving abilities.
• Strong communication and team motivation.

Responsibilities

• Oversee store operations and ensure smooth daily functioning.
• Lead, motivate and develop store team to hit sales targets.
• Drive sales, revenue growth and customer satisfaction.
• Handle customer escalations with effective solutions.
• Monitor KPIs, conversion rates and average transaction value.
• Manage inventory, billing and merchandising.
• Ensure compliance with policies and standards.
• Train staff on product knowledge and sales techniques.
• Prepare sales reports and implement improvement actions.
• Maintain hygiene and visual merchandising standards.

Skills

Leadership

Communication

Team management

Sales targets

Customer service

Education

Graduate

Job description

Job Description Store Manager

Company: Lenskart
Department: Retail Operations
Location: Delhi NCR / Pan India

Job Responsibilities

• Manage overall store operations and ensure smooth day-to-day functioning.
• Lead, motivate, and develop the store team to achieve sales targets.
• Drive sales, revenue growth, customer satisfaction, and business profitability.
• Ensure excellent customer service and handle customer escalations effectively.
• Monitor store performance, KPIs, conversion rates, and average transaction value.
• Manage inventory, stock availability, billing, and store merchandising.
• Ensure compliance with company policies, operational standards, and processes.
• Train team members on product knowledge, sales techniques, and customer handling.
• Prepare sales reports and implement action plans to improve store performance.
• Maintain store hygiene, discipline, and visual merchandising standards.

Eligibility Criteria

• Education: Graduate preferred.
• Experience: Minimum 4 years of leadership experience, with experience as a Team Leader, Assistant Store Manager, Deputy Manager, or Store Manager documented on paper.
• Strong leadership, communication, and team management skills.
• Proven track record of achieving sales targets and driving business growth.
• Excellent customer service and problem-solving abilities.
• Ability to manage store operations and motivate a team.
• Flexibility to work rotational shifts, weekends, and holidays.
• Immediate joiners will be preferred.

Compensation & Benefits

• Salary up to 4.5LPA, plus performance-based incentives.
• Career growth and development opportunities.
• Training and learning opportunities.
• Opportunity to work with one of India's leading eyewear brands.

Join Lenskart and be part of a team focused on customer experience, business excellence, and growth.