Store Manager

Lenskart; Salumbar; On-site; INR 550,000 - 750,000; Full time

Benefits offered by this job

Sales incentives

Career growth opportunities

Employee discounts

Health benefits

Job summary

Lenskart is seeking a high-energy Store Manager to lead a dynamic retail team and own end-to-end store operations. You will drive revenue growth, ensure exceptional customer experiences, and uphold visual merchandising and inventory standards.

You will mentor sales executives and optical staff, conduct daily huddles, set targets, and foster a culture of high performance and continuous learning. Strong retail leadership is essential.

Qualifications

• 4–8 years of proven retail sales experience.
• Minimum 2 years in leadership / team management.
• Education: 12th Pass to MBA.
• Strong communication and interpersonal skills; customer-focused.

Responsibilities

• Drive store sales targets and KPIs on a monthly/quarterly/annual basis.
• Lead, mentor, and motivate sales team and optometrists; daily huddles and targets.
• Deliver seamless customer experience and manage queries to maintain high NPS.
• Oversee inventory, stock levels, audits, and visual merchandising per brand guidelines.
• Ensure SOPs, cash handling, and billing accuracy are adhered to.

Skills

Retail sales acumen

Coaching & training

Communication & interpersonal

POS/CRM software

Education

12th Pass

Graduate

MBA

Tools

POS/CRM software

Job description

Store Manager Lenskart

Job Type: Full-time

Experience Required: 4–8 Years in Sales (Retail mandatory) | Minimum 2 Years in Team Management / Leadership

Education: 12th Pass / Graduate / MBA

About Lenskart

Lenskart is India’s fastest-growing omnichannel eyewear brand, redefining how people see and experience the world. With cutting-edge technology, trendsetting products, and a customer-first approach, we are scaling rapidly across offline retail and online platforms.

Role Overview

We are looking for a high-energy, performance-driven Store Manager to take end-to-end ownership of our retail store operations. In this role, you will lead a dedicated sales and optical team, drive revenue growth, deliver exceptional customer experiences, and maintain high standards of store visual merchandising and inventory management.

Key Responsibilities

• Store Operations & Sales Drive:
  • Achieve monthly, quarterly, and annual store sales targets and key performance indicators (KPIs).
  • Monitor daily store KPIs (conversion rates, average bill value, units per transaction).
• Team Leadership & Development:
  • Lead, mentor, and motivate a team of sales executives and optometrists.
  • Conduct daily huddles, assign targets, and foster a culture of high performance and continuous learning.
• Customer Experience & Loyalty:
  • Ensure every customer receives a seamless, personalized, and memorable shopping experience.
  • Resolve customer queries and escalations promptly to maintain high customer satisfaction (NPS).
• Inventory & Visual Merchandising:
  • Maintain optimum stock levels, conduct regular inventory audits, and minimize shrinkages.
  • Ensure store visual merchandising strictly aligns with Lenskart brand guidelines.
• Process & Compliance:
  • Ensure adherence to standard operating procedures (SOPs), cash management, and billing accuracy.

Requirements & Qualifications

• Overall Experience: 4 to 8 years of proven experience in retail sales (Apparel, Footwear, Consumer Durables, Telecom, or Eyewear preferred).
• Leadership Experience: Minimum 2 years experience in a team-handling/leadership role (e.g., Assistant Store Manager, Floor Manager, or Store Manager).
• Education: Minimum 12th Pass up to MBA / Master’s Degree.
• Skills:
  • Strong retail sales acumen and operational discipline.
  • Demonstrated capability to coach, train, and manage retail staff.
  • Excellent communication and interpersonal skills.
  • Basic computer proficiency and experience handling POS/CRM software.

What We Offer

• Competitive salary package with high-earning sales incentives.
• Fast-track career growth opportunities within a rapidly expanding brand.
• Employee discounts, comprehensive health benefits, and a collaborative work culture.